Remittance e-Mas Campaign

Terms & Conditions

  1. This Campaign is organized by TNG Digital Sdn. Bhd. (“TNGD”).
  2. The Campaign Period is from 12:00 a.m. on 1 October 2026 until 11:59 p.m. on 31 December 2026, both dates inclusive (“Campaign Period”). All references to time are Malaysian time.
  3. This Campaign gives eligible new TNG Remittance users a chance to win RM50 worth of e-Mas digital gold through monthly lucky draws, with a total of 2,000 winners throughout the Campaign Period.

Eligibility

  1. To be eligible for this Campaign, a user (“Eligible User”) must:
    a. Be eligible to use TNG Remittance and complete the required remittance verification, whether before or during the Campaign Period;
    b. Successfully complete their first-ever TNG Remittance transaction during the Campaign Period;
    c. Remit a minimum amount of RM50 in a single eligible transaction through any available TNG Remittance corridor; and
    d. Comply with these Terms & Conditions and the applicable TNG eWallet, TNG Remittance and e-Mas terms.
  2. Employees, agents, merchants and other related parties of TNGD who are involved in the Campaign are not eligible to participate.
  3. Transactions made using vouchers, promotional benefits or other rewards, and transactions that are failed, cancelled, refunded or reversed, are not eligible.
    For the avoidance of doubt, if a user’s first-ever successfully completed TNG Remittance transaction is ineligible because it uses a voucher, promotional benefit or other reward, or is subsequently cancelled, refunded or reversed, any later remittance transaction will not qualify as the user’s first-ever TNG Remittance transaction for this Campaign.

Campaign Entry

  1. Each Eligible User will automatically receive one (1) entry into the monthly lucky draw corresponding to the calendar month in which the eligible remittance transaction is successfully completed.
    Each Eligible User is entitled to a maximum of one (1) entry throughout the entire Campaign Period, regardless of the number of remittance transactions completed.
  2. No separate Campaign registration or entry submission is required.

Monthly Lucky Draws and Winners

  1. A total of 2,000 winners will be selected as follows:
    a. October 2026: 600 winners; draw on any day within the first 14 working days of November 2026;
    b. November 2026: 600 winners; draw on any day within the first 14 working days of December 2026; and
    c. December 2026: 800 winners; draw on any day within the first 14 working days of January 2027.

Winner Selection

  1. Winners will be selected randomly from eligible entries for the relevant month. The selection and verification process will be conducted internally by TNGD.
    No external draw-verification provider will receive customer data for this Campaign.
    Each participant may win only once throughout the Campaign.
  2. TNGD may verify a selected participant’s eligibility before confirming or crediting the Prize.
    A selected participant may be disqualified if the participant does not satisfy these Terms & Conditions, provides inaccurate information, engages in fraudulent or abusive conduct, or has the qualifying transaction cancelled, refunded or reversed before the Prize is credited.
    TNGD may select a replacement winner if an initially selected winner is disqualified or otherwise found to be ineligible. However, if a selected winner fails to activate an e-Mas account within five (5) working days from the date the push notification is sent, the Prize will be forfeited. TNGD will not select a replacement winner for a Prize forfeited due to such failure to activate.
    Once the Prize has been credited, TNGD will not claw back the Prize because the qualifying transaction is subsequently reversed.

Prize

  1. Each confirmed winner will receive RM50 worth of e-Mas digital gold (“Prize”).
    The quantity of digital gold credited will be calculated using the prevailing e-Mas market price at the time of crediting on the disbursement date and rounded in accordance with the e-Mas system and product rules.
    No fees, taxes or charges will be deducted from the Prize by TNGD.
  2. A selected winner must have an active e-Mas account through the TNG eWallet application to receive the Prize. If the selected winner’s e-Mas account is not active when the winner notification is sent, the selected winner must activate the account within five (5) working days from the date the push notification is sent. If the account is not activated within this period, the selected winner will not be able to receive the Prize, the Prize will be forfeited, and no replacement winner will be selected for that Prize. The selected winner should follow the instructions provided in the push notification. Creating or activating the account is intended to be a quick and straightforward process.
    The Prize will be credited to the winner’s active e-Mas account after the winner’s Campaign eligibility and active e-Mas account status have been verified.The holding and subsequent use of the credited digital gold are subject to the applicable e-Mas product terms. The value of digital gold may fluctuate after it has been credited.

Winner Notification and Prize Fulfilment

  1. Winners will be notified through their registered email address and will also receive a push notification through the TNG eWallet application. The push notification will include instructions to activate the e-Mas account and the applicable five (5)-working-day deadline.
    Winners must ensure that their registered email address is accurate, that they can receive communications from TNGD, and that push notifications for the TNG eWallet application are enabled. TNGD will not be responsible for a notification that cannot be delivered due to inaccurate, outdated or inaccessible contact information or disabled notification settings.
    No separate Campaign claim is required, but the winner must have an active e-Mas account and comply with the instructions in the push notification before the Prize can be credited. If the account is not active, the winner must activate it within five (5) working days from the date the push notification is sent. If the winner fails to do so, the Prize will be forfeited and no replacement winner will be selected.
    The Prize will be credited after the relevant draw and successful verification, provided the winner’s e-Mas account is active within the stated deadline.
  2. For assistance, winners may contact TNG Digital Remittance Customer Care through:
    a. Hotline: +603-5022 3888; or
    b. Online Form: https://tngd.my/goremit.
  3. TNGD may publish the names of confirmed winners through its official channels for Campaign announcement and transparency purposes.

Personal Data

  1. Personal data required for administering the Campaign, including eligibility verification, winner selection, notification, Prize fulfilment and publication of winners’ names, will be processed internally by TNGD in accordance with TNGD’s applicable Privacy Notice.
    TNGD will not appoint an external draw-verification or Prize-fulfilment provider for this Campaign, and no customer data will be shared with any such provider.

General

  1. This Campaign is subject to these Terms & Conditions, the applicable TNG eWallet Terms & Conditions, TNG Remittance Terms & Conditions, e-Mas product terms and TNGD Privacy Notice, as made available through the TNG eWallet application or TNGD’s official website.
    TNGD reserves the right to verify entries and to reject, suspend or disqualify any participant who tampers with the entry process, abuses the Campaign, commits fraud or fails to comply with these Terms & Conditions.
    To the extent permitted by law, TNGD may amend these Terms & Conditions or suspend, postpone or cancel the Campaign where reasonably necessary. Any material change will be communicated through email, push notification or another appropriate official channel.
    TNGD’s decision regarding eligibility, winner selection, disqualification, Prize fulfilment and any matter relating to the Campaign is final, subject to applicable law.
    TNGD is not responsible for any failure or delay caused by circumstances beyond its reasonable control, including system interruptions or communication failures, but will use reasonable efforts to resolve valid customer enquiries.
    These Terms & Conditions are governed by the laws of Malaysia.