Reach Out to Us

For all TNG eWallet-related inquiries—including Registration/Login, Payment issues, Visa Card, GO+, Investment, Cashloan, Insurance, and Remittance—you can contact us through the following channels:

Customer Careline

General Careline

+603-5022 3888

(Mon–Sun, 7:00 am – 10:00 pm)

Fraud Careline

+603-5022 3888

(Available 24 hours, daily)

For anything related to toll, Touch 'n Go Card and RFID, contact Touch 'n Go Sdn Bhd

Digital Support

Live Chat

Scan this QR code to start chatting with us.

(Mon–Sun, 7:00 am – 10:00 pm)

Gen-Ai_Chatbot_QR-code

Visit Our Service Centres

If you prefer face-to-face assistance, visit one of our physical locations:

Bangsar South (Headquaters)

Ground floor, Tower 6, Avenue 5, Bangsar South, No 8, Jalan Kerinchi, 59200 Kuala Lumpur.

Operation hours: Mon–Fri: 9:00 am – 5:00 pm (Working days only)

Kota Raya Complex

Area Y2 & Y4, Ground Floor, Kota Raya Complex, Jalan Tun Tan Cheng Lock, 50000 Wilayah Persekutuan, Kuala Lumpur.

Mon–Sat*: 10:00am – 6:00pm
Sun: 9:00am – 6:00pm
*Closed on Wednesdays