CI Insure : Be a BIG VIP Campaign

Terms & Conditions

Campaign Period

1. This Campaign is organized by TNG Digital Sdn Bhd (“TNGD”) in collaboration with AIA General Berhad (“AIA”) and BIG Pharmacy Healthcare Sdn. Bhd. (“BIG”).

2. The Campaign Period is from 22^th October 2026 until 31^st December 2026, inclusive of both dates.

Eligibility

3.The Campaign is open to TNG eWallet users who make their first ever purchase of CI Insure via TNG eWallet during the Campaign Period (“Eligible Users”).

Campaign Reward

1. Eligible Users shall be entitled to one (1) complimentary year of BIG VIP membership (“Reward”). No promo code is required to qualify for this Reward.

2. Activation of the Reward is required. Upon the successful purchase of CI Insure, the Eligible User will receive a real-time WhatsApp message from the AIA Official WhatsApp account, requesting the Eligible User’s consent to proceed the Reward. The Eligible User must reply “YES” within 3 days of receiving the WhatsApp message to grant permission for the Reward to be processed.

3. The Reward will be processed within fifteen (15) working days from the date such consent is granted. Eligible Users will receive a notification from BIG upon the membership activated.

4. In the event if the CI Insure policy is cancelled within the one (1) year membership period, the BIG VIP membership will be terminated accordingly.

General Terms

5. CI Insure is underwritten by AIA General Berhad and is subject to the applicable policy terms and conditions.

6. TNG Digital shall be entitled to withhold any benefits under the services rendered, with prior notice to the users if the users are found to have been in breach of any TNG Digital’s Users Terms and Conditions. The General Users Terms and Conditions which can be found at https://www.touchngo.com.my/assets/pdf/user-tnc.pdf.

7. This Terms and Conditions shall be further subject to The General Promotion Terms and Conditions which can be found at https://www.tngdigital.com.my/tnc/general-campaign-terms-and-conditions/

8. Please visit https://www.tngdigital.com.my/ for more information or inquiries.

Terma & Syarat

Tempoh Kempen

1. Kempen ini dianjurkan oleh TNG Digital Sdn Bhd (“TNGD”) dengan kerjasama AIA General Berhad (“AIA”) dan BIG Pharmacy Healthcare Sdn. Bhd. (“BIG”).

2. Tempoh Kempen adalah dari 22hb Oktober 2026 sehingga 31hb Disember 2026, termasuk dua tarikh tersebut (“Tempoh Kempen”).

Kelayakan

3. Kempen ini terbuka kepada pengguna TNG eWallet yang membuat pembelian pertama mereka bagi CI Insure melalui TNG eWallet sepanjang Tempoh Kempen (“Pengguna Layak”).

Ganjaran Kempen

4. Pengguna Layak akan menerima keahlian BIG VIP percuma selama satu (1) tahun (“Ganjaran”). Tiada kod promosi diperlukan untuk melayakkan diri menerima Ganjaran ini.

5. Pengaktifan Ganjaran adalah diperlukan. Setelah berjaya membuat pembelian CI Insure, Pengguna Layak akan menerima mesej WhatsApp masa nyata daripada akaun WhatsApp Rasmi AIA yang meminta persetujuan Pengguna Layak untuk memproses Ganjaran tersebut. Pengguna Layak hendaklah membalas “YES” dalam tempoh tiga (3) hari daripada tarikh penerimaan mesej WhatsApp tersebut bagi memberikan kebenaran untuk Ganjaran diproses.

6. Ganjaran akan diproses dalam tempoh lima belas (15) hari bekerja dari tarikh persetujuan tersebut diberikan. Pengguna Layak akan menerima notifikasi daripada BIG setelah keahlian berjaya diaktifkan.

7. Sekiranya polisi CI Insure dibatalkan dalam tempoh keahlian satu (1) tahun tersebut, keahlian BIG VIP juga akan ditamatkan dengan sewajarnya.

Terma Am

8. CI Insure ditaja jamin oleh AIA General Berhad dan tertakluk kepada terma dan syarat polisi yang berkenaan.

9. TNGD berhak untuk menahan sebarang faedah di bawah perkhidmatan yang diberikan, dengan notis kepada pengguna jika pengguna didapati telah melanggar terma dan syarat Pengguna TNGD. Terma dan Syarat Pengguna boleh didapati di https://www.touchngo.com.my/assets/pdf/user-tnc.pdf.

10. Terma dan Syarat ini juga tertakluk kepada Terma dan Syarat Promosi Am yang boleh didapati di https://www.tngdigital.com.my/tnc/general-campaign-terms-and-conditions/ .

11. Sila layari https://www.tngdigital.com.my/ untuk maklumat lanjut atau pertanyaan.