TNG eWallet Visa Travel Card x 2026 MAMA Awards Campaign
Frequently Asked Questions
1.What is the TNG eWallet Visa Travel Card x 2026 MAMA Awards Campaign?
The TNG eWallet Visa Travel Card x 2026 MAMA Awards Campaign rewards eligible cardholders with a chance to win a 2026 MAMA Awards Japan trip package, earn Top Spender rewards through eligible international spending, and receive exclusive MAMA collaboration stickers through successful card approval and activation, subject to the Campaign Terms and Conditions.
2.What is the campaign duration?
The TNG eWallet Visa Travel Card x 2026 MAMA Awards Campaign runs from 1 August 2026 to 31 October 2026, both dates inclusive (“Campaign Period”).
3. Who is eligible for this campaign?
- Have a TNG eWallet account registered with a valid mobile number;
- Successfully activate your TNG eWallet Visa Travel Card during the Campaign Period; and
- Submit the campaign participation form via the TNG eWallet app or the designated campaign webpage (“Participation Form”).
- Please note that users who do not submit the Participation Form will not be eligible for the Grand Prize Lucky Draw or Top Spender Reward, regardless of any qualifying transactions made during the campaign period.
4. Are there any transactions excluded during the campaign period?
Yes. Transactions under the excluded merchant category codes are also excluded as further stipulated below:
| Merchant Category Code | Details | Sample Merchant(s) |
| 3024 | Pakistan Air | Pakistan International Airlines |
| 4011 | Railroads | Railroads – Freight |
| 4214 | Motor Freight Carriers and Trucking – Local and Long Distance, Moving and Storage Companies, and Local Delivery Services | GDEX, Tiong Nam, Lalamove (large goods) |
| 4215 | Courier Services – Air and Ground, and Freight Forwarders | DHL, FedEx, J&T Express (small parcels) |
| 4225 | Public Warehousing and Storage – Farm Products, Refrigerated Goods, Household Goods, and Storage | Cold Storage Logistics, Tiong Nam, Warehouse Services |
| 5511 | Car and Truck Dealers (New and Used) – Sales, Service, Repairs, Parts, and Leasing | Perodua, Honda, Cycle & Carriage |
| 5169 | Petroleum and Petroleum Products | Petronas Chemicals Group Berhad, Nippon Paint Sdn Bhd, 3M Singapore Pte Ltd |
| 5723 | Guns and Ammunition Shops | Any Guns and Ammunition Shops |
| 6010 | Financial Institutions – Manual Cash Disbursements | Maybank, CIMB Bank, Public Bank (bank counter) |
| 6011 | Cash withdrawal transactions | ATM withdrawal |
| 6051 | Quasi cash merchant transactions (e.g. cryptocurrency, foreign currency, money order) | Binance, MoneyGram, Crypto.com, prepaid card reloads |
| 6211 | Security Brokers/Dealers | Rakuten Trade, Kenanga Investment Bank, iFAST Capital |
| 7273 | Dating Services | Tinder, Bumble |
| 7311 | Advertising Services | Google Ads, Meta Ads, Billboard |
| 7800 | Gambling – Government Owned Lotteries | Sports Toto, Magnum 4D, Da Ma Cai |
| 7801 | Gambling – Government-Licensed On-Line Casinos | Singapore Pools online bets |
| 7802 | Gambling – Government Licensed Horse/Dog Racing | Selangor Turf Club |
| 7995 | Betting (including lottery tickets, casino gaming chips, off-track betting, and wagers at race tracks and games of chance to win prizes of monetary value) | Genting Highlands Casino, Resorts World Sentosa, Turf Clubs |
| 8398 | Payment to charity and/or social services organisations | Donations, NGOs, relief funds |
| 8641 | Civic, Social, and Fraternal Associations | Rotary Club, Lions Club |
| 8661 | Religious Organizations | Church, Mosques, Temples |
| 8675 | Automobile Associations | AAM Malaysia, AA Singapore |
| 8999 | Professional Services | Marketing advisors, R&D services, consultants |
| 9211 | Courts Costs (including alimony and child support) | Any court-related fee or payment |
| 9222 | Fines | PDRM traffic summons, JPJ fine, DBKL compound |
| 9223 | Bail and Bond Payments | Mahkamah bail payment, PDRM bail |
| 9311 | Tax Payments | LHDN |
| 9399 | Government Services | MyEG, DBKL, MBPJ |
| 9402 | Postal Services (Government Only) | Pos Malaysia Berhad |
| 9405 | Intra-Government Purchases (Government Only) | Government internal transactions |
| 9406 | Gambling, betting and gaming related transactions | Singapore Pools |
5. Do I need to submit the Participation Form?
Yes. It’s mandatory to be eligible to participate for the Grand Prize Lucky Draw and the Top Spender Reward.
6. What counts as an Eligible Transaction?
Any successfully posted international or domestic transaction made with your TNG eWallet Visa Travel Card during the Campaign Period, excluding:
- Transactions that are refunded, reversed, cancelled or successfully disputed;
- Transactions under the excluded Merchant Category Codes (MCCs) as per Item 4 above.
7. Are domestic transactions eligible for the campaign?
Yes. Both domestic and international transactions are eligible. However, only international transactions count towards the Top Spender ranking. Both can earn Lucky Draw entries if eligible.
8. What happens if I get a refund or my transaction is cancelled?
It won’t count. Any refunded, reversed, cancelled, or successfully disputed transaction is excluded, and any Entry, ranking, or reward tied to it may be revoked even if already announced or given out.
Grand Prize Lucky Draw
9. How can I earn an entry into the Grand Prize Lucky Draw?
Every purchase of a TNG eWallet Visa Travel Card during the Campaign Period earn one (1) lucky entry. In addition, each Eligible international transaction with a minimum spend of RM30 earns five (5) lucky draw entries, while an eligible domestic transaction with a minimum spend of RM30 earns one (1) lucky draw entry.
10. Can I combine multiple transactions to meet the RM30 minimum spend, and is there a limit to the number of entries I can earn?
No. Each Eligible Transaction must individually meet the RM30 minimum transaction value requirement to qualify for the lucky draw entries. Transactions cannot be combined to meet the minimum spend requirement. There is no limit to the number of entries you may accumulate, provided each entry is earned through a separate Eligible Transaction.
11. How many winners will be selected, and what prizes will they receive?
Three (3) winners are picked by TNGD’s random lucky draw. Each confirmed winner will receive a “Meet the Artist” MAMA Awards package for two (2), comprising:
- Tickets to the 2026 MAMA Awards ceremony;
- Exclusive meet-and-greet access with artists;
- Twin-sharing hotel accommodation with daily breakfast;
- Event venue transportation;
- Round-trip economy class flights to Japan;
- Airport transfers; and
- Welcome gift pack.
12. What should I do if I win?
You’ll need to verify your details and submit supporting documents. You and your travel companion must also have valid passport, visa, and any required travel documents, and are available on the dates set by the event organiser.
13. Who is responsible for arranging the Japan trip logistics?
Visa and/or its appointed event organiser, agents, or vendors handle the trip including flights, accommodation, event access, and transportation. TNGD’s role is limited to conducting the draw and verifying eligibility only.
14. What happens if there are changes to the MAMA Awards lineup or schedule?
The event organiser manages all event arrangements, including artists, programme, schedule, and venue. Any changes or cancellations are at the organiser’s discretion. TNGD and VISA are not liable for these changes. Winners requiring assistance or information relating to the event arrangements should contact the event organiser or the party designated in the prize fulfilment communications.
Top Spender Reward
15. How are the Top Spenders identified and ranked?
To qualify for the Top Spender Reward, submit the Participation Form and make Eligible international transactions using your TNG eWallet Visa Travel Card during the Campaign Period. Eligible Users will be ranked based on the total value of their Eligible international transactions, with higher spending resulting in a higher ranking. There is no minimum spend requirement.
16. What prizes do Top Spenders win?
- Rank 1–200: one (1) MAMA x Visa Exclusive Merchandise item each.
- Rank 201–5,200: one (1) Visa VEE Blind Box each.
Rewards are limited to 200 MAMA x Visa Exclusive Merchandise items and 5,000 Visa VEE Blind Boxes and will be awarded based on final ranking.
17. What happens if there’s a tie in ranking?
If two or more Eligible Users have the same qualifying spend, the user who achieved it first will rank higher, based on TNGD’s records.
18. Can I choose the contents of my Visa VEE Blind Box?
No, the item is randomly selected. Exclusive Merchandise items are subject to availability and may be substituted with one of equal or greater value.
MAMA x VEE x Artist Collab Sticker
19. How can I get the MAMA x VEE x Artist Sticker?
A total of 20,000 stickers will be awarded on a first-come, first-served basis to users whose TNG eWallet Visa Travel Card is approved and activated between 1 August and 14 October 2026, while stocks last.
20. Do I need to submit the Participation Form to get a sticker?
No. You do not need to submit a Participation Form to qualify for this reward.
Winner Selection & Notification
21. When will the winners be announced?
Eligible winners will be identified between 1 and 15 November 2026 based on TNGD’s records.
22. How will I be notified if I win?
You’ll be notified via SMS, phone call, email, push notification, or any other method determined by TNGD.
23. What happens if I don’t respond within the required timeframe?
You must respond and complete the verification process within five (5) calendar days of being notified. If you fail to do so, TNGD may forfeit the prize and select another winner.
24. Can I transfer or exchange my prize for cash?
No. Prizes cannot be transferred to another person, exchanged for cash, or substituted, unless decided by TNGD.
25.Who should the user contact for assistance?
For any inquiries or assistance, you can reach out to us via our live chat from your TNG eWallet (go to your Profile page and scroll down to “Chat with Us”) between 7am and 10pm daily, including public holidays.
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Soalan Lazim
1.Apakah itu Kempen Kad TNG eWallet Visa Travel x 2026 MAMA Awards?
Kempen Kad TNG eWallet Visa Travel x 2026 MAMA Awards memberi ganjaran kepada pemegang kad yang layak dengan peluang untuk memenangi pakej perjalanan ke 2026 MAMA Awards di Jepun, memperoleh ganjaran Perbelanjaan Tertinggi melalui perbelanjaan antarabangsa yang layak, dan menerima sticker kolaborasi eksklusif MAMA melalui kelulusan dan pengktifan Kad TNG eWallet Visa Travel yang berjaya, tertakluk kepada Terma dan Syarat Kempen.
2. Berapakah lama tempoh kempen ini?
Kempen Kad TNG eWallet Visa Travel x 2026 MAMA Awards berlangsung dari 1 Ogos 2026 hingga 31 Oktober 2026, termasuk kedua-dua tarikh tersebut (“Tempoh Kempen“).
3. Siapakah yang layak menyertai kempen ini?
- Mempunyai akaun TNG eWallet yang berdaftar dengan nombor mudah alih berdaftar yang sah;
- Berjaya mengaktifkan Kad TNG eWallet Visa Travel dalam Tempoh Kempen; dan
- Menghantar borang penyertaan kempen yang disediakan melalui aplikasi TNG eWallet atau laman sesawang kempen yang ditetapkan (“Borang Penyertaan”).
- Sila ambil perhatian bahawa pengguna yang tidak menghantar Borang Penyertaan tidak akan layak untuk Cabutan Bertuah Hadiah Utama atau Ganjaran Perbelanjaan Tertinggi, tanpa mengira sebarang transaksi layak yang dibuat sepanjang Tempoh Kempen.
4. Adakah terdapat sebarang transaksi yang dikecualikan sepanjang tempoh kempen?
Ya. Transaksi di bawah kod kategori peniaga yang dikecualikan turut dikecualikan seperti yang dinyatakan lanjut di bawah;
| Merchant Category Code | Details | Sample Merchant(s) |
| 3024 | Pakistan Air | Pakistan International Airlines |
| 4011 | Railroads | Railroads – Freight |
| 4214 | Motor Freight Carriers and Trucking – Local and Long Distance, Moving and Storage Companies, and Local Delivery Services | GDEX, Tiong Nam, Lalamove (large goods) |
| 4215 | Courier Services – Air and Ground, and Freight Forwarders | DHL, FedEx, J&T Express (small parcels) |
| 4225 | Public Warehousing and Storage – Farm Products, Refrigerated Goods, Household Goods, and Storage | Cold Storage Logistics, Tiong Nam, Warehouse Services |
| 5511 | Car and Truck Dealers (New and Used) – Sales, Service, Repairs, Parts, and Leasing | Perodua, Honda, Cycle & Carriage |
| 5169 | Petroleum and Petroleum Products | Petronas Chemicals Group Berhad, Nippon Paint Sdn Bhd, 3M Singapore Pte Ltd |
| 5723 | Guns and Ammunition Shops | Any Guns and Ammunition Shops |
| 6010 | Financial Institutions – Manual Cash Disbursements | Maybank, CIMB Bank, Public Bank (bank counter) |
| 6011 | Cash withdrawal transactions | ATM withdrawal |
| 6051 | Quasi cash merchant transactions (e.g. cryptocurrency, foreign currency, money order) | Binance, MoneyGram, Crypto.com, prepaid card reloads |
| 6211 | Security Brokers/Dealers | Rakuten Trade, Kenanga Investment Bank, iFAST Capital |
| 7273 | Dating Services | Tinder, Bumble |
| 7311 | Advertising Services | Google Ads, Meta Ads, Billboard |
| 7800 | Gambling – Government Owned Lotteries | Sports Toto, Magnum 4D, Da Ma Cai |
| 7801 | Gambling – Government-Licensed On-Line Casinos | Singapore Pools online bets |
| 7802 | Gambling – Government Licensed Horse/Dog Racing | Selangor Turf Club |
| 7995 | Betting (including lottery tickets, casino gaming chips, off-track betting, and wagers at race tracks and games of chance to win prizes of monetary value) | Genting Highlands Casino, Resorts World Sentosa, Turf Clubs |
| 8398 | Payment to charity and/or social services organisations | Donations, NGOs, relief funds |
| 8641 | Civic, Social, and Fraternal Associations | Rotary Club, Lions Club |
| 8661 | Religious Organizations | Church, Mosques, Temples |
| 8675 | Automobile Associations | AAM Malaysia, AA Singapore |
| 8999 | Professional Services | Marketing advisors, R&D services, consultants |
| 9211 | Courts Costs (including alimony and child support) | Any court-related fee or payment |
| 9222 | Fines | PDRM traffic summons, JPJ fine, DBKL compound |
| 9223 | Bail and Bond Payments | Mahkamah bail payment, PDRM bail |
| 9311 | Tax Payments | LHDN |
| 9399 | Government Services | MyEG, DBKL, MBPJ |
| 9402 | Postal Services (Government Only) | Pos Malaysia Berhad |
| 9405 | Intra-Government Purchases (Government Only) | Government internal transactions |
| 9406 | Gambling, betting and gaming related transactions | Singapore Pools |
5. Perlukah saya menghantar Borang Penyertaan?
Ya. Ia adalah wajib untuk layak menyertai Cabutan Bertuah Hadiah Utama dan Ganjaran Perbelanjaan Tertinggi.
6. Apakah yang dikira sebagai Transaksi Layak?
Mana-mana transaksi antarabangsa atau domestik yang berjaya direkodkan menggunakan Kad TNG eWallet Visa Travel anda sepanjang Tempoh Kempen, tidak termasuk:
- Transaksi yang dibayar balik, dibalikkan, dibatalkan atau berjaya dipertikaikan;
- Transaksi di bawah Kod Kategori Peniaga (MCC) yang dikecualikan seperti dalam Item 4 di atas.
7. Adakah transaksi domestik layak untuk kempen ini?
Ya. Kedua-dua transaksi domestik dan antarabangsa adalah layak. Walau bagaimanapun, hanya transaksi antarabangsa dikira untuk kedudukan Perbelanjaan Tertinggi. Kedua-duanya boleh memperoleh kemasukan Cabutan Bertuah jika layak.
8. Apakah akan berlaku sekiranya saya menerima bayaran balik atau transaksi saya dibatalkan?
Ia tidak akan dikira. Mana-mana transaksi yang dibayar balik, dibalikkan, dibatalkan, atau berjaya dipertikaikan akan dikecualikan, dan mana-mana Kemasukan, kedudukan, atau ganjaran yang berkaitan dengannya boleh ditarik balik walaupun telah diumumkan atau diberikan.
Cabutan Bertuah Hadian Utama
9. Bagaimanakah saya boleh memperoleh kemasukan ke dalam Cabutan Bertuah Hadiah Utama?
Setiap pembelian Kad TNG eWallet Visa Travel sepanjang Tempoh Kempen memperoleh satu (1) kemasukan bertuah. Selain itu, setiap transaksi antarabangsa Layak dengan perbelanjaan minimum RM30 memperoleh lima (5) kemasukan cabutan bertuah, manakala transaksi domestik layak dengan perbelanjaan minimum RM30 memperoleh satu (1) kemasukan cabutan bertuah.
10. Bolehkah saya gabungkan beberapa transaksi untuk mencapai perbelanjaan minimum RM30, dan adakah terdapat had bilangan kemasukan yang boleh saya perolehi?
Tidak. Setiap Transaksi Layak mestilah secara individu mencapai nilai transaksi minimum RM30 untuk layak mendapat kemasukan cabutan bertuah. Transaksi tidak boleh digabungkan untuk mencapai syarat perbelanjaan minimum. Tiada had bilangan kemasukan yang boleh anda kumpulkan, dengan syarat setiap kemasukan diperoleh melalui Transaksi Layak yang berasingan.
11. Berapakah jumlah pemenang akan dipilih, dan apakah hadiah yang akan mereka terima?
Tiga (3) pemenang akan dipilih melalui cabutan bertuah rawak TNGD. Setiap pemenang yang disahkan akan menerima pakej MAMA Awards “Meet the Artist” untuk dua (2) orang, terdiri daripada:
- Tiket ke majlis 2026 MAMA Awards;
- Akses eksklusif temu jumpa artis (meet-and-greet);
- Penginapan hotel dua-berkongsi (twin-sharing) dengan sarapan harian;
- Pengangkutan ke tempat majlis;
- Tiket penerbangan pergi-balik kelas ekonomi ke Jepun;
- Pemindahan lapangan terbang; dan
- Pek hadiah alu-aluan.
12. Apakah yang perlu saya lakukan sekiranya saya menang?
Anda perlu mengesahkan butiran anda dan menghantar dokumen sokongan. Anda dan rakan perjalanan anda juga mesti mempunyai pasport, visa, dan sebarang dokumen perjalanan yang diperlukan yang sah, serta boleh hadir pada tarikh yang ditetapkan oleh penganjur acara.
13. Siapakah yang bertanggungjawab menguruskan logistik perjalanan ke Jepun?
Visa dan/atau penganjur acara, ejen, atau vendor yang dilantiknya menguruskan perjalanan termasuk penerbangan, penginapan, akses acara, dan pengangkutan. Peranan TNGD terhad kepada menjalankan cabutan dan mengesahkan kelayakan sahaja.
14. Apakah akan berlaku sekiranya terdapat perubahan pada barisan artis atau jadual MAMA Awards?
Penganjur acara menguruskan semua persiapan acara, termasuk artis, program, jadual, dan tempat. Sebarang perubahan atau pembatalan adalah atas budi bicara penganjur. TNGD dan VISA tidak bertanggungjawab atas perubahan tersebut. Pemenang yang memerlukan bantuan atau maklumat berkaitan persiapan acara hendaklah menghubungi penganjur acara atau pihak yang ditetapkan dalam komunikasi pemenuhan hadiah.
Ganjaran Perbelanjaan Tertinggi
15. Bagaimanakah Perbelanjaan tertinggi dikenal pasti dan disenaraikan?
Untuk layak bagi Ganjaran Perbelanjaan Tertinggi, hantar Borang Penyertaan dan lakukan transaksi antarabangsa Layak menggunakan Kad TNG eWallet Visa Travel anda sepanjang Tempoh Kempen. Pengguna Layak akan disenaraikan berdasarkan jumlah nilai transaksi antarabangsa Layak mereka, dengan perbelanjaan lebih tinggi menghasilkan kedudukan lebih tinggi. Tiada had perbelanjaan minimum.
16. Apakah hadiah yang akan dimenangi oleh Perbelanjaan Tertinggi?
- Kedudukan 1–200: satu (1) item MAMA x Visa Exclusive Merchandise setiap seorang.
- Kedudukan 201–5,200: satu (1) Visa VEE Blind Box setiap seorang.
Ganjaran terhad kepada 200 item MAMA x Visa Exclusive Merchandise dan 5,000 Visa Vee Blind Box, dan akan diberikan berdasarkan kedudukan akhir.
17. Apakah akan berlaku sekiranya terdapat keadaan seri dalam kedudukan?
Sekiranya dua atau lebih Pengguna Layak mempunyai perbelanjaan layak yang sama, pengguna yang mencapainya terlebih dahulu akan mendapat kedudukan lebih tinggi, berdasarkan rekod TNGD.
18. Bolehkah saya memilih kandungan Visa VEE Blind Box saya?
Tidak, item dipilih secara rawak. Item Exclusive Merchandise tertakluk kepada ketersediaan dan boleh digantikan dengan item bernilai sama atau lebih tinggi.
Stiker Kolaborasi MAMA x VEE x Artist
19. Bagaimanakah saya boleh mendapatkan Stiker MAMA x VEE x Artist?
Sebanyak 20,000 stiker akan diberikan secara siapa cepat dia dapat kepada pengguna yang Kad TNG eWallet Visa Travel mereka diluluskan dan diaktifkan antara 1 Ogos hingga 14 Oktober 2026, sementara stok masih ada.
20. Perlukah saya menghantar Borang Penyertaan untuk mendapatkan stiker?
Tidak. Anda tidak perlu menghantar Borang Penyertaan untuk layak mendapat ganjaran ini.
Pemilihan & Perberitahuan Pemenang
21. Bilakah pemenang akan diumumkan?
Pemenang yang layak akan dikenal pasti antara 1 hingga 15 November 2026 berdasarkan rekod TNGD.
22. Bagaimanakah saya akan diberitahu sekiranya saya menang?
Anda akan diberitahu melalui SMS, panggilan telefon, e-mel, pemberitahuan tolak (push notification), atau mana-mana kaedah lain yang ditentukan oleh TNGD.
23. Apakah akan berlaku sekiranya saya tidak memberi respons dalam tempoh masa yang ditetapkan?
Anda mesti memberi respons dan melengkapkan proses pengesahan dlam tempoh lima (5) hari kalendar selepas diberitahu. Sekiranya, anda gagal berbuat demikian, TNGD boleh menarik balik hadiah tersebut dan memilih pemenang lain.
24. Bolehkah saya memindahkan atau menukar hadiah saya dengan wang tunai?
Tidak. Hadiah tidak boleh dipindahkan kepada orang lain, ditukarkan dengan wang tunai, atau digantikan, melainkan diputuskan oleh TNGD.
25. Siapakah yang perlu dihubungi oleh pengguna untuk mendapatkan bantuan?
Untuk pertanyaan atau bantuan, anda boleh menghubungi kami melalui Live Chat di TNG eWallet anda (pergi ke halaman Profil anda dan skrol ke bawah ke “Chat dengan Kami”) antara jam 7 pagi hingga 10 malam setiap hari, termasuk cuti umum.