Level Up Your Rewards with ABMB CashLoan
Frequently Asked Questions
Frequently Asked Questions (FAQ)
Q1 What does this campaign offer?
This campaign offers eligible TNG eWallet users a reward upon successful application and acceptance of an Alliance Bank CashFirst Personal Loan via CashLoan during the Campaign Period, with a minimum approved loan amount of RM20,000. To qualify, the loan must be approved by Alliance Bank, fully disbursed during the Campaign Period, and the first instalment payment must be successfully made. The reward depends on the accepted approved loan amount tier and is subject to limited reward availability on a first-come, first-served basis.
Q2 How do I participate in this campaign?
To participate, you must apply for an Alliance Bank CashFirst Personal Loan via CashLoan on Touch ‘n Go eWallet during the Campaign Period and obtain approval for a minimum loan amount of RM20,000. You must accept the approved loan offer, have the loan fully disbursed within the Campaign Period, and successfully make the first instalment payment to qualify for the reward.
In addition, your TNG eWallet account must remain active and must not be dormant, suspended, cancelled, or terminated throughout the Campaign Period and until reward fulfilment is completed.
Q3 How many campaign rewards can I receive??
Eligible users may receive one reward based on the accepted approved loan amount tier, subject to reward availability and campaign requirements.
For example:
- If your accepted approved loan amount is RM25,000, you may be eligible to receive RM1,000 cashback.
- If your accepted approved loan amount is RM85,000, you may be eligible to receive an iPhone 18 Pro Max 256GB.
- If your accepted approved loan amount is more than RM100,000, you may stand a chance to receive the Grand Prize: iPhone Duo 256GB.
The Grand Prize winner will only be determined after the Campaign Period ends, as final validation can only be completed after applications, disbursements and first instalment payments have been checked.
Rewards are limited and available on a first-come, first-served basis.
Q4 What is the duration of this campaign?
The Campaign shall commence from 1 October 2026 to 13 December 2026, both dates inclusive.
The campaign is divided into two (2) campaign cycles:
- 1st Cycle: 1 October 2026 to 5 November 2026
- 2nd Cycle: 6 November 2026 to 13 December 2026
Q5 How many cashback rewards can I receive?
Each eligible user can receive a maximum of one (1) cashback reward only throughout the entire Campaign Period, regardless of how many loan applications are submitted, approved, accepted, or disbursed.
Q6 How is the Reward allocated?
A total of 63 rewards are available during the Campaign Period, split into two campaign cycles with 31 rewards in Cycle 1 and 32 rewards in Cycle 2.
Rewards are distributed based on approved loan tiers:
| Accepted Loan Amount Tier | Reward | 1st Cycle | 2nd Cycle | Total Rewards |
| RM20,000 up to RM40,000 | RM1,000 Cashback | 20 | 20 | 40 |
| More than RM40,000 up to RM60,000 | RM3,000 Cashback | 6 | 6 | 12 |
| More than RM60,000 up to RM80,000 | iPhone 18 Pro 256GB | 3 | 3 | 6 |
| More than RM80,000 up to RM100,000 | iPhone 18 Pro Max 256GB | 2 | 2 | 4 |
| More than RM100,000 | iPhone Duo 256GB | – | 1 | 1 |
| Total | 31 | 32 | 63 |
Note: Rewards are limited and allocated on a first-come, first-served basis, determined based on the date the approved loan is successfully disbursed and subject to successful first instalment payment.
Q7 How will I receive my cashback reward?
If you are verified as an eligible user, cashback rewards will be credited directly into your Touch ‘n Go eWallet account. If you qualify for a device reward, TNGD will contact you via your registered email address for verification and delivery arrangements.
Q8 When will I receive the cashback reward?
Cash rewards will be credited within sixty (60) days after the end of the relevant Campaign cycle, subject to successful validation and operational processing. Device reward winners will be contacted separately for verification and delivery arrangements.
This means:
- Cycle 1 → within 60 days after 5 November 2026
- Cycle 2 → within 60 days after 13 December 2026
Q9 How will I know if I am the reward winner?
Eligible users who qualify for a reward may be notified by TNGD via in-app push notification and/or email. All rewards remain subject to final eligibility validation.
Q10 Can I exchange or transfer my cashback reward?
No. Rewards are non-transferable, non-assignable, and cannot be exchanged or substituted for another reward, benefit, or cash equivalent, except where the reward is expressly stated as a cash reward.
Q11 What is CashLoan?
CashLoan is a service made available by TNG Digital Sdn Bhd to customers for electronic access and application for personal loan via the CashLoan icon in the TNG eWallet mobile app.
Q12 What is Alliance Bank CashFirst Personal Loan?
Alliance Bank CashFirst Personal Loan is the underlying personal loan product made available via TNG eWallet’s CashLoan icon.
Q13 What are the benefits of obtaining an Alliance Bank CashFirst Personal Loan via CashLoan?
The features and benefits are as follows:
- Flexible loan amount ranging up to RM150,000.00 depending on eligibility.
- Flexible loan duration between 1 year to 7 years depending on eligibility.
- Low income requirement at RM3,000.00 per month.
Q14 Who should I contact if I need assistance?
| For Campaign Information | |
| Contact TNGD |
|
| For Bank’s Loan & Details | |
| Alliance Bank
|
You may email your queries to info@alliancefg.com. Alternatively, you can call Alliance Bank Call Center at +603 5516 9988, which is available 8.00am-10.00pm every day. For further assistance, visit the Alliance Bank Contact Us page. |
Soalan Lazim (FAQ)
S1 Apakah yang ditawarkan oleh kempen ini?
Kempen ini menawarkan ganjaran kepada pengguna TNG eWallet yang layak selepas berjaya memohon dan menerima Pinjaman Peribadi Alliance Bank CashFirst melalui CashLoan semasa Tempoh Kempen, dengan jumlah pinjaman minimum yang diluluskan sebanyak RM20,000. Untuk layak, pinjaman mesti diluluskan oleh Alliance Bank, dikeluarkan sepenuhnya dalam Tempoh Kempen, dan bayaran ansuran pertama mesti berjaya dibuat. Ganjaran adalah berdasarkan tier jumlah pinjaman diluluskan yang diterima dan tertakluk kepada peruntukan ganjaran terhad berdasarkan siapa cepat, dia dapat.
S2 Bagaimanakah saya boleh menyertai kempen ini?
Untuk menyertai kempen ini, anda dikehendaki memohon Pinjaman Peribadi Alliance Bank CashFirst melalui CashLoan di TNG eWallet semasa Tempoh Kempen dan mendapatkan kelulusan untuk jumlah pinjaman minimum RM20,000. Anda juga mesti menerima tawaran pinjaman yang diluluskan, memastikan pinjaman dikeluarkan sepenuhnya dalam Tempoh Kempen, serta berjaya membuat bayaran ansuran pertama sebelum layak menerima ganjaran.
Di samping itu, akaun TNG eWallet anda mestilah kekal aktif dan tidak dorman, digantung, dibatalkan atau ditamatkan sepanjang Tempoh Kempen sehingga pemenuhan ganjaran selesai.
S3 Apakah ganjaran yang boleh saya terima?
Pengguna yang layak boleh menerima satu (1) ganjaran berdasarkan jumlah pinjaman diluluskan yang diterima, tertakluk kepada ketersediaan ganjaran dan pemenuhan syarat kempen.
Sebagai contoh:
- Jika jumlah pinjaman diluluskan yang anda terima ialah RM25,000, anda mungkin layak menerima Ganjaran Tunai RM1,000.
- Jika jumlah pinjaman diluluskan yang anda terima ialah RM85,000, anda mungkin layak menerima iPhone 18 Pro Max 256GB.
- Jika jumlah pinjaman diluluskan yang anda terima melebihi RM100,000, anda berpeluang menerima Hadiah Utama: iPhone Duo 256GB.
Pemenang Hadiah Utama hanya akan ditentukan selepas Tempoh Kempen tamat, kerana pengesahan akhir hanya boleh dibuat selepas semua permohonan, pengeluaran pinjaman dan bayaran ansuran pertama disemak.
Ganjaran adalah terhad dan diperuntukkan berdasarkan prinsip siapa cepat, dia dapat.
S4 Berapakah tempoh kempen ini?
Tempoh Kempen adalah dari 1 Oktober 2026 hingga 13 Disember 2026, termasuk kedua-dua tarikh.
Kempen ini dibahagikan kepada dua (2) kitaran kempen:
- Kitaran 1: 1 Oktober 2026 hingga 5 November 2026
- Kitaran 2: 6 November 2026 hingga 13 Disember 2026
S5 Berapakah ganjaran yang boleh saya terima sepanjang Tempoh Kempen?
Setiap pengguna yang layak hanya boleh menerima maksimum satu (1) ganjaran sepanjang Tempoh Kempen, tanpa mengira bilangan permohonan pinjaman yang dihantar, diluluskan, diterima atau dikeluarkan.
S6 Bagaimanakah ganjaran diperuntukkan?
Sebanyak 63 ganjaran tersedia sepanjang Tempoh Kempen, yang dibahagikan kepada dua (2) kitaran kempen dengan 31 ganjaran bagi Kitaran 1 dan 32 ganjaran bagi Kitaran 2.
Ganjaran diagihkan berdasarkan tier jumlah pinjaman diluluskan yang diterima seperti berikut:
| Tier Jumlah Pinjaman Diterima | Ganjaran | Kitaran 1 | Kitaran 2 | Jumlah Ganjaran |
| RM20,000 hingga RM40,000 | Ganjaran Tunai RM1,000 | 20 | 20 | 40 |
| Lebih daripada RM40,000 hingga RM60,000 | Ganjaran Tunai RM3,000 | 6 | 6 | 12 |
| Lebih daripada RM60,000 hingga RM80,000 | iPhone 18 Pro 256GB | 3 | 3 | 6 |
| Lebih daripada RM80,000 hingga RM100,000 | iPhone 18 Pro Max 256GB | 2 | 2 | 4 |
| Lebih daripada RM100,000 | iPhone Duo 256GB | – | 1 | 1 |
| Jumlah | 31 | 32 | 63 |
Nota: Ganjaran adalah terhad dan diperuntukkan berdasarkan prinsip siapa cepat, dia dapat. Peruntukan ganjaran ditentukan berdasarkan tarikh pinjaman yang diluluskan berjaya dikeluarkan dan tertakluk kepada bayaran ansuran pertama yang berjaya dibuat.
S7 Bagaimanakah saya akan menerima ganjaran saya?
Jika anda disahkan sebagai pengguna yang layak, ganjaran tunai akan dikreditkan terus ke dalam akaun TNG eWallet anda. Jika anda layak menerima ganjaran peranti, TNGD akan menghubungi anda melalui alamat e-mel berdaftar anda untuk tujuan pengesahan dan urusan penghantaran.
S8 Bilakah saya akan menerima ganjaran?
Ganjaran tunai akan dikreditkan dalam tempoh enam puluh (60) hari selepas tamat kitaran kempen yang berkaitan, tertakluk kepada pengesahan kelayakan yang berjaya dan pemprosesan operasi. Pemenang ganjaran peranti akan dihubungi secara berasingan untuk tujuan pengesahan dan urusan penghantaran.
Ini bermakna:
- Kitaran 1 → dalam tempoh 60 hari selepas 5 November 2026
- Kitaran 2 → dalam tempoh 60 hari selepas 13 Disember 2026
S9 Bagaimanakah saya akan tahu jika saya adalah pemenang ganjaran?
Pengguna yang layak menerima ganjaran boleh dimaklumkan oleh TNGD melalui pemberitahuan tolak dalam aplikasi dan/atau e-mel. Semua ganjaran masih tertakluk kepada pengesahan kelayakan akhir.
S10 Bolehkah saya menukar atau memindahkan ganjaran saya?
Tidak boleh. Ganjaran adalah tidak boleh dipindah milik, tidak boleh diserahkan dan tidak boleh ditukar atau digantikan dengan ganjaran, manfaat atau nilai tunai lain, kecuali ganjaran tersebut dinyatakan secara khusus sebagai ganjaran tunai.
S11 Apa itu CashLoan?
CashLoan ialah perkhidmatan yang disediakan oleh TNG Digital Sdn. Bhd. yang membolehkan pelanggan mengakses dan memohon pinjaman peribadi secara elektronik melalui ciri CashLoan dalam aplikasi TNG eWallet.
S12 Apakah Pinjaman Peribadi Alliance Bank CashFirst?
Pinjaman Peribadi Alliance Bank CashFirst ialah produk pinjaman peribadi yang ditawarkan oleh Alliance Bank dan disediakan kepada pengguna yang layak melalui ciri CashLoan dalam aplikasi TNG eWallet.
S13 Apakah faedah mendapatkan Pinjaman Peribadi Alliance Bank CashFirst melalui CashLoan?
Ciri-ciri dan faedah utama adalah seperti berikut:
- Jumlah pinjaman yang fleksibel sehingga RM150,000, tertakluk kepada kelayakan.
- Tempoh pinjaman yang fleksibel dari 1 tahun hingga 7 tahun, tertakluk kepada kelayakan.
- Keperluan pendapatan bulanan minimum sebanyak RM3,000.
S14 Siapakah yang boleh saya hubungi sekiranya saya memerlukan bantuan?
| Untuk Maklumat Kempen | |
| Hubungi TNGD |
|
| Untuk Pinjaman & Butiran Bank | |
| Alliance Bank
|
Anda boleh menghantar e-mel pertanyaan anda kepada info@alliancefg.com. Sebagai alternatif, anda boleh menghubungi Pusat Panggilan Alliance Bank di +603 5516 9988, yang tersedia 8.00 pagi-10.00 malam setiap hari. Untuk bantuan lanjut, lawati Halaman Hubungi Kami Alliance Bank. |