Gift PIN Cashback Campaign

1. What is the GiftPIN Cashback Campaign?

The GiftPIN Cashback Campaign rewards eligible users who purchase a GiftPIN. Purchase a GiftPIN worth RM100 or more in the TNG eWallet during the campaign period and receive RM2 cashback credited directly to your TNG eWallet.

2. What is GiftPIN?

GiftPIN is a reload PIN purchased via the TNG eWallet and sent to another TNG eWallet user as a gift. The recipient can redeem the PIN and credit the value into their own eWallet.

Only GiftPINs purchased via TNG eWallet > Transfer > Gift > Reload are eligible for this campaign. Reload PINs purchased through any other channels or products do not qualify.

3. When is the campaign period?

The campaign runs from 16 October 2026 to 31 December 2026.

4. Who can participate?

This campaign is open to all TNG eWallet users who:

• Hold a valid and active TNG eWallet account.
• Have completed account verification (eKYC).

5. How do I participate?

Simply purchase a single GiftPIN worth RM100 or more during the campaign period.

No registration or promo code is required.

6. What will I receive?

Eligible participants will receive RM2 cashback, credited directly into their TNG eWallet balance.

No voucher claim or redemption is required.

7. Who receives the cashback, the sender or the recipient?

The cashback is awarded to the sender, who purchases the GiftPIN.

The recipient only receives the GiftPIN.

8. Do I get more cashback if I purchase a higher amount?

No. The cashback is fixed at RM2 per qualifying transaction, regardless of the GiftPIN value.

For example:

• RM100 GiftPIN = RM2 cashback
• RM500 GiftPIN = RM2 cashback

9. Can I combine several smaller purchases to reach RM100?

No.

The minimum spend requirement of RM100 must be met through a single GiftPIN purchase. Multiple GiftPIN purchases cannot be combined.

10. Can I purchase several GiftPINs in one transaction to reach RM100?

No.

The RM100 threshold applies to the value of one GiftPIN, not the total transaction value.

Example: Purchasing five (5) RM20 GiftPINs in a single transaction does not qualify, even though the total transaction value is RM100.

11. How many times can I be rewarded?

Each participant may receive cashback:

• Up to one (1) reward per calendar month; and
• Up to three (3) rewards throughout the entire campaign period.

Eligibility resets at the start of each new calendar month.

12. Is there a limit on how many participants can be rewarded?

Yes.

A total of 125,000 cashback rewards are available throughout the campaign period, allocated as follows:

• October 2026: 41,666 rewards
• November 2026: 41,667 rewards
• December 2026: 41,667 rewards

Rewards are granted on a first-come, first-served basis. Once a month’s allocation has been exhausted, no further rewards will be awarded for that month.

13. When will I receive my cashback?

Each calendar month is divided into four purchase periods:

• 1st – 7th
• 8th – 14th
• 15th – 21st
• 22nd – Month End

Cashback will be credited from the next working day after each purchase period ends, within five (5) working days of the fulfilment date.

14. I made a purchase in late December. Will I still receive my cashback?

Yes.

Purchases made during 22 – 31 December 2026 will have a fulfilment date of 4 January 2027. Eligible cashback will therefore be credited in January 2027 after the campaign has ended.

15. Where can I find my cashback?

Your cashback will be credited directly to your TNG eWallet balance.

You may also view it in:

GOFinance > Cash Flow > Transactions

16. Can I use the cashback like my normal balance?

Yes.

The RM2 cashback is credited as eWallet balance and may be used for transactions permitted within TNG eWallet.

The cashback cannot be converted into GOrewards points.

17. What happens if my transaction is cancelled or refunded?

Cancelled, reversed or refunded transactions are not eligible for cashback.

If cashback has already been credited, TNG Digital reserves the right to revoke or recover the cashback amount.

18. Can I be disqualified?

Yes. Participants may be disqualified if:

• The TNG eWallet account is suspended, closed or invalid.
• Fraudulent, suspicious or abusive activity is detected.
• The participant breaches the TNG Digital User Terms and Conditions.

19. I completed a qualifying purchase but have not received my cashback. What should I do?

Please ensure:

• The fulfilment date for your purchase period has passed.
• The monthly campaign allocation was not already fully redeemed when the purchase was made.

If you believe you are eligible and have not received your cashback, contact TNG Digital Customer Support:

Tel: 03-5022 3888
Operating Hours: Monday to Sunday, 7:00 AM – 10:00 PM

20. Are there any fees to join this campaign?

No.

Participation is free and no registration is required.