Get 20% Cashback with your Mastercard

Q1. What does this Campaign offer?

A1: This campaign rewards users who reload their TNG eWallet using an eligible Mastercard issued outside Malaysia and Singapore with 20% cashback, capped at RM100, when they perform a minimum reload of RM500 in a single transaction.

 

Q2. When is the campaign period?

A2: The campaign runs from 24 September 2026 until 31 December 2026, both dates inclusive.

 

Q3. Who is eligible to participate in this campaign?

A3: To participate, you must:

1. Have an active TNG eWallet account;
2. Reload using a Mastercard not issued in Malaysia or Singapore; and
3. Reload a minimum of RM500 in a single transaction.

 

Q4. What reward can I receive from this campaign?

A4: Each user is entitled to receive 20% cashback, capped at RM100 per user throughout the Campaign Period.

 

Q5. Is there a limit on the cashback rewards?

A5: Yes. Cashback is limited to the first 205 eligible users each week, on a first-come, first-served basis.

Each user is entitled to receive a maximum of one (1) cashback throughout the entire Campaign Period.

 

Q6. How will I receive my cashback?

A6: Cashback will be credited to the eligible user’s TNG eWallet account within five (5) working days (T+4) after the relevant cashback fulfilment date.

 

Q7. Why didn’t I receive the cashback?

A7: You may not receive the cashback if:

1. Your Mastercard is issued in Malaysia or Singapore;
2. Your reload was less than RM500 in a single transaction;
3. You have already redeemed the cashback once;
4. The weekly cashback limit (150 users) was already reached; or
5. Your account is inactive, terminated, or flagged for suspicious activity.

 

Q8. Will I be notified if I missed out on the cashback?

A8: No. Users will not be notified if they do not qualify for the cashback or if the weekly cashback allocation has been fully utilized.

 

Q9. Where can I get more information?

A9: For more information, please visit: https://www.tngdigital.com.my/