Monthly Quest

Terms & Conditions

  1. The Monthly Quest Campaign (“Campaign”) is organised by TNG Digital Sdn Bhd (Registration No. 201701042478) (“TNG Digital”).
  2. The Campaign runs from 1 November 2026 to 30 November 2026, both dates inclusive (“Campaign Period”).
  3. The Campaign is open to selected TNG eWallet users who have received Campaign information via the Campaign page, in-app banners, inbox messages, push notifications, or email (“Eligible Participants”).
  4. To participate, an Eligible Participant must access the Campaign page and complete the qualifying action for the applicable quest (“Quest”) during the Campaign Period. The Campaign will display the following nine (9) Quests and qualifying actions:
    • Cash-In GO+ – Successfully perform a cash-in transaction to GO+.
    • Pay In-Store – Successfully complete one payment at a participating merchant by scanning a merchant QR code or presenting the user’s payment QR code.
    • Pay Online – Successfully complete one online payment using TNG eWallet as the payment method.
    • Pay Bills – Successfully complete a payment for any bill, subscription, or mobile reload using TNG eWallet.
    • Transport – Successfully complete a toll, parking, or RFID payment using TNG eWallet.
    • Visa Card – Successfully make a payment using a TNG eWallet Visa Card or submit a TNG eWallet Visa Card application.
    • Scan QR – Successfully scan a non-payment QR code, including but not limited to a website, menu, or form QR code.
    • F&B Deals – Successfully purchase one voucher from a participating merchant under the Near Me section.
    • Buy e-Mas – Successfully purchase a minimum of RM10 worth of e-Mas.
  1. A successfully completed Quest will be marked “Checked” on the Campaign page.
  2. Transactions that are unsuccessful, cancelled, refunded, reversed, disputed, fraudulent, made for cash-equivalent purposes, or otherwise excluded under the applicable product or merchant terms will not qualify. If a transaction is subsequently cancelled, refunded or reversed, TNG Digital may reverse the relevant Quest completion and any associated benefit.
  3. Each completed Quest counts as one step towards the Campaign milestones. Repeated transactions for the same Quest do not create additional completed Quests.
  4. Eligible Participants may unlock the following milestones by completing the required number of distinct Quests:
Milestone Rewards
Three-Quest Milestone Up to RM3 direct cashback
Six-Quest Milestone Up to RM10 direct cashback
Nine-Quest Milestone Up to RM188 in online cashback vouchers
  1. Each milestone may be unlocked and claimed once by each Eligible Participant within the applicable Quest cycle.
  2. Eligible Participants who successfully unlock the Nine-Quest Milestone will receive the applicable reward in the form of voucher(s), which can be found under GOrewards > My Rewards > Active/Past Vouchers.
  3. Users are advised to refer to the voucher details for specific terms including:
    • Voucher value (reward amount)
    • Minimum spend requirement
    • Participating merchants or platforms
    • Voucher expiry date
  4. Vouchers must be redeemed before the stated expiry date. Expired vouchers will not be reinstated or reissued under any circumstances.
  5. Each voucher is non-transferable, non-exchangeable, and cannot be converted into cash.
  6. TNG Digital will not contact users to request any personal information or account credentials in relation to this Campaign.
  7. TNG Digital shall be entitled to withhold any benefit(s) under the Campaign if a user is found to be in breach of the TNG Digital User Terms and Conditions (https://www.touchngo.com.my/assets/pdf/user-tnc.pdf)
  8. These Terms and Conditions shall also be subject to the General Campaign Terms and Conditions, which can be found at https://www.touchngo.com.my/terms-conditions/general-campaign-terms-and-conditions/
  9. Please visit https://www.touchngo.com.my/ewallet/ for more information or inquiries.