Raya Campaign 2026

 

1. Eligibility

   a. This ‘Raya campaign page’ (“Campaign”) is organised by TNG Digital Sdn. Bhd. (Company No. 201701042478 (1256651-M)) (“TNGD”).
   b. This Campaign is open to participants who meet all of the following criteria (each, a “Participant”):
     (i) The participant shall be a registered Touch ‘n Go eWallet (“TNG eWallet”) user; and
     (ii) The participant’s TNG eWallet account is registered with and linked to a valid Malaysian mobile number.
   c. Employees of TNGD are also eligible to participate in the Campaign.
   d. By participating in this Campaign, all users acknowledge and agree to be bound by the Campaign’s Terms and Conditions herein.

2.  Campaign Period

             a. The Campaign period is from 28 February 2026 to 3 April 2026 (“Campaign Period”)

       3. Campaign Overview

            a. The campaign features a curated Raya campaign page within the TNG eWallet app, showcasing selected products, services, features, merchants, and rewards relevant to users during the Raya festive period.
            b. The campaign page serves as a discovery and access platform. Not all features, products, or services displayed within the campaign page offer rewards, cashback, vouchers, or promotions.
            c. Any benefits, rewards, discounts, or promotions (if applicable) are subject to availability and their respective feature-specific, merchant-specific, or voucher-specific terms and conditions.

       4. Campaign Mechanics

            a. During the Campaign Period, Participants can access a dedicated campaign page on TNG eWallet to discover and/or participate in various features, which may include but are not limited to:
                (i) Payments and transfers
               (ii) Dining and merchant discovery features
              (iii) Travel-related services
              (iv) GOrewards vouchers and discounts
              (v) Financial services and savings features
            b. Participation requirements, eligibility, benefits, and fulfilment vary depending on the feature, merchant, or service selected.
            c. Where vouchers or deals are offered, the following terms and conditions apply:
             (i) Vouchers and deals are available on a first-come, first-served basis, while stocks last.
            (ii) Vouchers and deals are non-transferable, non-refundable, and cannot be exchanged for cash.
            (iii) All vouchers and deals offered under this Campaign are further subject to their respective terms and conditions.

5. Fulfilment

   a. Any rewards, cashback, discounts, or promotional benefits offered under the Campaign are governed by their respective individual terms and conditions.
   b. Fulfilment timelines vary depending on the nature of the feature or reward:
     (i) Cashback (if applicable) will be credited to the Participant’s TNG eWallet account after completion of a qualifying transaction.
     (ii) Promo codes or discounts (if applicable) must be applied in accordance with the stated instructions.
     (iii) Certain products or services may be fulfilled directly by third-party merchants or partners.
   c. TNGD does not guarantee the availability, continuity, or suitability of any specific reward, feature, or merchant during the Campaign period.
   d. All vouchers and deals must be used before the stated expiry date. Once expired, vouchers and deals will no longer be valid.
   e. If a transaction is cancelled, reversed, or refunded, any associated rewards, cashback, discounts, or benefits may be voided or reversed accordingly.

6. General Terms

   a. These Terms and Conditions shall be governed by the laws of Malaysia, and any dispute arising out of or in connection with the campaign shall be referred to the exclusive jurisdiction of Malaysian courts.
   b. TNGD reserves the right to amend, modify, or cancel the Campaign at its sole discretion by giving five (5) days prior notice.
   c. TNGD reserves the right to substitute any voucher or deal with another of similar value.
   d. TNGD shall not be responsible for any loss, damage, or failure arising from network issues, merchant systems, or user negligence.
   e. TNGD shall not be liable for any direct, indirect, special, or consequential loss or damage (including but not limited to, loss of income, loss of profits, or goodwill) arising from or in connection with this Campaign.
   f. TNGD is not responsible or liable for any technical issues, failures, interruptions, or other events beyond its control.
   g. TNGD’s decision shall be final. Any correspondence pertaining to the decision made by TNGD will not be entertained.
   h. TNGD makes no warranties or representations regarding any items, products, and/or services under the vouchers and/or deals, including quality, merchantability, or fitness for purpose. Participants agree to resolve any such issues directly with the relevant merchant or partner.
   i. TNGD shall be entitled to withhold any benefits under the Campaign if a user is found to have breached TNG Digital’s Users Terms and Conditions (link).
   j. These Terms and Conditions are further subject to the General Campaign Terms and Conditions (link).
   k. Please visit https://www.touchngo.com.my/ewallet/ for more information or inquiries.

           7. Privacy

              a. By participating in the Campaign, each user agrees and consents to allow his/her personal data to be collected, processed, and used by TNGD in accordance with TNGD’s Privacy Policy.