U Mobile: RM5 Cashback Campaign

Soalan Lazim

  1. What is this campaign?
    U Mobile Prepaid subscribers who purchase any U Mobile Prepaid Plan RM30 above and get RM5 Prepaid Credit cashback.
  2. What is the duration of this campaign?
    This campaign runs 1 April 2026 until 30 June 2026, both dates inclusive, where Month 1 is from 1 April 2026 until 30 April 2026, Month 2 is from 1 May 2026 until 31 May 2026, and Month 3 is from 1 June 2026 until 30 June 2026.
  3. What are the requirements to participate in this Campaign?
    You must purchase any of U Mobile Prepaid worth RM30 or above (U Prepaid 50, U Prepaid 40, U Prepaid 35, GX43, GX38, GX30, UMI50, UMI36, UMI30) and your purchased Prepaid plan must be of a higher value than your last purchase made before the Campaign Period except for U Prepaid 50, GX43, or UMI 50 plans will qualify automatically.
  4. Are all Prepaid subscribers eligible to participate in this Campaign?
    This Campaign is open to all U Mobile Prepaid subscribers who are Malaysian citizens only.
  5. What is the U Mobile Prepaid Plans that I must purchase to be eligible to enter this Campaign?
    Any of U Mobile Prepaid worth RM30 or above (U Prepaid 50, U Prepaid 40, U Prepaid 35, GX43, GX38, GX30, UMI50, UMI36, UMI30.
  6. I am a new U Mobile user. Am I eligible to participate?
    To start, simply sign up for a Prepaid plan worth RM30 or above to stand a chance of winning RM5 cashback. To stay eligible in the following month, you’ll need to purchase a Prepaid plan that is of a higher value than your previous month’s purchase.
  7. How do I qualify for the cashback as an existing user?
    Simply purchase a Prepaid plan worth RM30 or above that is of a higher value than your previous purchase made prior to the Campaign Period.
  8. Will I be notified personally if I am a winner?
    Winners will be notified via SMS from 28140. Cashback will be credited to the Prepaid account used during the campaign. Please ensure your account is active, as U Mobile will only make one crediting attempt. If this attempt fails for any reason, the prize will be forfeited.
  9. If I use the remaining credit in my Prepaid account and subscribe to a Prepaid plan RM30 or above, will I qualify?
    You must purchase the Prepaid plan directly via the participating online channels to be qualified to enter this campaign. (Please refer to Q3)
  10. Can I win more than one reward during campaign period?
    Each participant is only entitled to win one (1) prize each month
  11. Can I exchange the reward for other products?
    The Reward is given on an “as-is” basis and is not transferable or exchangeable for cash, either in full or in part. U Mobile makes no express or implied warranties regarding the quality, merchantability, or fitness of the Reward for any particular purpose. U Mobile reserves the right to substitute the Reward with another voucher or an item of similar value at any time without prior notice.
  12. Who should I contact for more details on this promotion?

You may reach out to us through MyUMobile App or drop us your message on Facebook messenger or Twitter.

 

  1. Apakah kempen ini?

Pelanggan U Mobile Prepaid yang membeli mana-mana pelan Prabayar bernilai RM30 dan ke atas berpeluang menerima RM5 Kredit Prabayar sebagai pulangan tunai (cashback).

  1. Apakah tempoh kempen ini?

Kempen ini berlangsung dari 1 April 2026 hingga 30 Jun 2026, kedua-dua tarikh termasuk, di mana:Bulan 1: 1 April 2026 hingga 30 April 2026, Bulan 2: 1 Mei 2026 hingga 31 Mei 2026 dan Bulan 3: 1 Jun 2026 hingga 30 Jun 2026

  1. Apakah syarat untuk menyertai kempen ini?

Anda perlu membeli mana-mana pelan U Mobile Prepaid bernilai RM30 atau lebih (U Prepaid 50, U Prepaid 40, U Prepaid 35, GX43, GX38, GX30, UMI50, UMI36, UMI30).

Pelan yang dibeli mestilah bernilai lebih tinggi daripada pembelian terakhir anda sebelum Tempoh Kempen.Walau bagaimanapun, pembelian pelan U Prepaid 50, GX43 atau UMI50 akan layak secara automatik.

  1. Adakah semua pelanggan Prabayar layak menyertai kempen ini?

Kempen ini terbuka kepada semua pelanggan U Mobile Prepaid yang merupakan warganegara Malaysia sahaja.

  1. Pelan U Mobile Prepaid manakah yang perlu saya beli untuk layak?

Mana-mana pelan Prabayar bernilai RM30 atau lebih, iaitu: U Prepaid 50, U Prepaid 40, U Prepaid 35, GX43, GX38, GX30, UMI50, UMI36, UMI30.

  1. Saya pengguna baharu U Mobile. Adakah saya layak menyertai?

Ya. Untuk bermula, hanya langgan pelan Prabayar bernilai RM30 atau lebih untuk berpeluang memenangi RM5 cashback.

  1. Bagaimana saya boleh layak menerima cashback sebagai pengguna sedia ada?

Anda hanya perlu membeli pelan Prabayar RM30 atau lebih yang lebih tinggi nilainya daripada pembelian terakhir anda sebelum Tempoh Kempen.

  1. Adakah saya akan dimaklumkan jika saya menang?

Pemenang akan dimaklumkan melalui SMS daripada 28140. Cashback akan dikreditkan ke akaun Prabayar yang digunakan semasa kempen.Pastikan akaun anda aktif, kerana hanya satu percubaan kredit akan dibuat. Jika gagal, hadiah akan terbatal.

  1. Jika saya menggunakan baki kredit sedia ada untuk melanggan pelan RM30 atau lebih, adakah saya layak?

Tidak. Anda mesti membeli pelan Prabayar secara terus melalui saluran dalam talian yang mengambil bahagian untuk layak menyertai kempen ini. (Rujuk Soalan 3).

  1. Bolehkah saya memenangi lebih daripada satu ganjaran sepanjang tempoh kempen?

Setiap peserta hanya layak memenangi satu (1) hadiah bagi setiap bulan.

  1. Bolehkah saya menukar ganjaran kepada produk lain?

Ganjaran diberikan atas dasar “seadanya” dan tidak boleh dipindah milik atau ditukar kepada wang tunai, sama ada sepenuhnya atau sebahagiannya.U Mobile tidak memberikan sebarang jaminan berkaitan kualiti, kebolehdagangan atau kesesuaian ganjaran.U Mobile berhak menggantikan ganjaran dengan baucar atau item lain yang mempunyai nilai setara pada bila-bila masa tanpa notis awal.

  1. Siapa yang perlu saya hubungi untuk maklumat lanjut?

Anda boleh menghubungi kami melalui aplikasi MyUMobile atau menghantar mesej melalui Facebook Messenger atau Twitter.