Remittance Independence Month Win a Flight Ticket Campaign

Soalan Lazim

Q1. What is the “Remittance Independence Month Win a Flight Ticket Campaign”

The “Remittance Independence Month Flight Ticket Campaign” is a lucky draw campaign where eligible first-time TNG Remittance users who send money to their home country during the Campaign Period stand a chance to win a return economy class flight ticket to their home country.

Q2. When is the Campaign Period?

The Campaign runs from 1 August 2026 until 31 August 2026, both dates inclusive.

Q3. Who is eligible to participate?

Anda layak jika anda:

  • are a verified TNG Remittance user;
  • are an Indonesian, Indian, or Pakistani national;
  • have never successfully completed a remittance transaction via TNG Remittance before; and
  • complete your first successful remittance transaction with a minimum transfer amount of RM50 or above to your respective home country during the Campaign Period.
Q4. Which countries are eligible? 

This campaign is only open to: 🇮🇩 Indonesia, 🇮🇳 India, 🇵🇰 Pakistan

Q5. Do I need to register?

No. Once you complete an eligible remittance transaction, you will automatically receive one (1) lucky draw entry.

Q6. Is there a minimum remittance amount required to qualify for the lucky draw?

Yes. To qualify for the lucky draw, you must complete your first successful remittance transaction with a minimum transfer amount of RM50 or above during the Campaign Period to your respective home country.

Q7. How many lucky draw entries can I receive?

Each eligible customer will receive one (1) lucky draw entry upon completing their first successful remittance transaction during the Campaign Period.

Q8. Can I participate if I have sent money before using TNG Remittance?

No. This campaign is only applicable to first-time remittance users.

Q9. How many winners will there be?

There will be three (3) winners:

  • One (1) Indonesian winner
  • One (1) Indian winner
  • One (1) Pakistani winner

Q10. What prize can I win?

Each winner will receive: One (1) return economy class flight ticket from Malaysia to any destination within their respective home country.

Q11. Can I choose my destination city?

Yes. The winner may choose any destination city within their home country, subject to airline availability and TNGDR’s booking arrangements.

Q12. Can I choose my preferred travel dates?

Ya.

TNGDR will contact each winner to discuss preferred travel dates.

All bookings remain subject to:

  • airline seat availability;
  • fare availability; and
  • TNGDR’s booking arrangements.

Q13. When must I travel?

The flight ticket must be utilised within twelve (12) months from the date you are notified as a winner.

Q14. What expenses are covered? 

TNGDR will bear the cost of:

  • return economy class airfare
  • applicable airfare taxes

Additional expenses such as:

  • accommodation
  • meals
  • local transportation
  • travel insurance
  • visa fees
  • excess baggage charges
  • seat upgrade charges
  • other personal expenses

will be borne by the winner.

Q15. When will winners be announced?

Winners will be announced within 14 working days after the Campaign Period ends.

Please keep an eye on the campaign promotional page on the TNG Digital website.

Q16. How will I know if I have won?

TNGDR will contact winners through:

  • WhatsApp
  • Phone call
  • Email

using the contact details registered in your TNG eWallet account.

Q17. What happens if TNGDR cannot contact me?

TNGDR will attempt to contact each winner up to three (3) times.

If the winner cannot be contacted or fails to respond after three (3) attempts, TNGDR reserves the right to select another eligible winner.

Q18. Can I transfer my flight ticket to someone else?

Tidak.

The prize is:

  • non-transferable;
  • non-exchangeable; and
  • cannot be redeemed for cash.

Q19. Who is responsible for passport and visa requirements?

The winner is responsible for ensuring they have:

  • a valid passport;
  • any required visa(s);
  • any other travel documents required by the relevant authorities.

Q20. What happens if my remittance transaction is cancelled or refunded?

Only successful remittance transactions qualify.

Cancelled, refunded, reversed, or unsuccessful transactions will not be eligible for the lucky draw.

Q21. What if my preferred travel dates are unavailable?

TNGDR will work with the winner to arrange the nearest available travel dates or itinerary, subject to airline availability.

Q22. How will TNGDR purchase my flight ticket?

Once your eligibility has been verified, TNGDR will contact you to confirm:

  • preferred travel dates;
  • destination;
  • passenger details; and
  • other information required for ticket booking.

TNGDR reserves the right to determine the airline and booking arrangements.

Q23. Who should I contact if I have questions about this campaign?

Please contact TNG Digital Remittance Customer Care:

☎ Hotline:
+603-5022 3888

📝 Online Form:
https://tngd.my/goremit