FAQ – CardMatch Chance to Win 1K Campaign (2026)

Soalan Lazim (FAQ)

Q1       What does this campaign offer?

A1       This campaign open to all users on TNG eWallet. During the Campaign Period, User(s) who successfully apply a credit card through CardMatch and meet all the following Campaign requirements (“Eligible User(s)”) will earn ONE (1) entry to stand a chance to win a prize (“Campaign Prize”):

Q2       How do I participate in this campaign?

A2       To participate, you are required to apply and get approved for an Alliance Bank Credit Card (Signature, Platinum, Infinite) via CardMatch on TNG eWallet during the Campaign Period and activated by User by 15 June 2026;

Q3     How are the Entries calculated?

A3      You will earn ONE (1) entry when you have successfully applied and got approved for an Alliance Bank Credit Card (Signature, Platinum, Infinite) via CardMatch on TNG eWallet during the Campaign Period, as well as activated the card by 15 June 2026.

Q4       What is the duration of this campaign?

A4       The Campaign shall commence on 1 April 2026 and ends on 31 May 2026, inclusive of both dates. All cards applied and approved during Campaign Period has to be activated by 15 June 2026 to be eligible.

Q5     How many units of Campaign Prize(s) can I win during the Campaign Period?

A5       Each Winner is only entitled to receive ONE (1) Prize from this Campaign throughout the Campaign Period.

Q6     What are the Campaign Prize(s)?

A6       Campaign Prizes are fifty (50) TNG eWallet Reload Pin RM1,000.
Note: TNGD reserves the right to revise, vary, and/or amend the unit price of any or all the prizes without prior notice to the winner(s).

Q7     How do I reload the TNG eWallet Reload Pin?

A7      The Campaign Prize(s) will be directly credited to the Winner(s) eWallet.

Q8     How do I know if I am the Winner?

A8      Winner of the Campaign Prize(s) will be selected within Fourteen (14) working days from the end of the Campaign.

            The selected Winner(s) of the Campaign Prize(s) are required to answer ONE (1) question correctly and provide proof of identification and contact details for verification purpose when contacted by TNG eWallet before the redemption/fulfillment of the prize can be completed. Failure to do so would result in the cancellation of the prize(s) won by the Winner(s).

Q9       What is CardMatch?

A9       CardMatch is a feature on the TNG eWallet app that allows you to browse and apply for credit cards available with bank partners.

Q10   Who do I contact should I need help?

A10     You can reach out to us via a few methods:

Our live chat from your eWallet (go to your Profile page and scroll down to “Ask Questions”) between 7am and 10pm daily, including public holidays; or

Call the TNGD careline at +(603) 5022 3888 for further assistance. The operating hours are Monday to Sunday, 7.00am to 10.00pm (including public holidays)