Introduction

What is Touch ‘n Go eWallet?

Touch ‘n Go eWallet is an electronic wallet (e-wallet) that holds electronic money (e-money). The Touch ‘n Go eWallet allows merchants to accept cashless payment from a vast customer base. It also offers merchant a strong level of security and smarter cash management.

Merchant Sign Up

How do I sign up to be a TNGD merchant?
In order to become a TNGD merchant, you need to submit the following documents to us:
    • For company registered as Sdn. Bhd.:
      1. TNGD Merchant Registration Form;
      2. Director’s NRIC (Front & Back);
      3. Complete set of SSM – Certificate of Incorporation (previously Form 9), Particulars of Company under Section 14 (previously Form 44) and Particulars of Directors, Managers and Secretaries under Section 58 (previously Form 49).
      4. Front photo of shop/booth; and
      5. Company’s Bank Account Statement – Header with the bank account number only.

 

    • For company registered as Enterprise (Partnership or Sole Proprietor):
      1. TNGD Merchant Registration Form;
      2. Business owner NRIC (Front & Back);
      3. Complete set of SSM registration forms with valid date, address and business information
      4. Front photo of shop / booth; and
      5. Company’s Bank Account Statement – Header with the bank account number only.

 

    • For sole proprietor such as Hawkers or Pasar Malam Vendors:
      1. Merchant Registration Form;
      2. Business owner’s NRIC (Front & Back);
      3. Valid business operation licence from local authorities, e.g.: DBKL/MPS/MBPJ;
      4. Front photo of shop/booth;
      5. Owner's Bank Account Statement – Header with the bank account number only.
If you are interested to become our merchant, you may register your details here

Payment & Settlement

When will I receive my payment?

TNGD will make the payment to you on the next working day. However, it is still subjected to respective bank’s processing time.

Technical Matters

How do I activate Touch ‘n Go eWallet In-App Notification?

By default, all merchants will receive an SMS notification for successful transaction. We also have the Touch ‘n Go eWallet In-App Notification. 

If you are interested to activate the Touch ‘n Go eWallet In-App Notification, please fill up this form and the function will be activated within 3 working days.

Update Company Details

How do I update my company's name?

Please fill up the form and we will update your company's name within 3 working days.

Other Merchant Issues

What should I do if I could not find my issue in the list provided by TNGD Help Centre?

Please let us know through the form.