Visa Credit Card Up to RM10 Welcome Cashback

Frequently Asked Questions

Q1 What does this Campaign offer?
A1 This campaign rewards users with up to RM10 cashback when they reload their TNG eWallet using a Visa credit card issued in Malaysia for the first time.

Q2 When is the campaign period?
A2 The campaign runs from 1 December 2025 until 31 January 2026, both dates inclusive.

Q3 Who is eligible to participate in this campaign?
A3 You are eligible if you:

a)    Have an active TNG eWallet account

b)    Reload using a Visa credit card issued in Malaysia for the first time.

c)     Reload via manual reload, auto-reload, or quick payment

Q4 How do I earn cashback?
A4 You’ll get cashback when you reload your TNG eWallet with a Visa Credit Card during the campaign period. Cashback is based on the first reload amount in a single transaction, and each user can only receive it once throughout the campaign.

Q5 What are the cashback tiers and rewards?
A5

Tier

Reload Amount

Cashback Reward

Tier 1

RM300 – RM499

RM5 Cashback

Tier 2

RM500 and above

RM10 Cashback

Q6 How many users can receive cashback?
A6 Cashback is given on a first-come, first-served basis each week, capped at:

  • 250 users per week
  • Tier 2: 500 users per week

Q6 How will the cashback be credited?
A6 Cashback will be credited directly to the eligible user’s TNG eWallet with 5 working days (T+5) from the cashback fulfillment date.

Q7 Can I earn both RM5 and RM10 cashback?
A7 No. Each user can only receive one cashback reward — either RM5 or RM10 — depending on the reload amount that qualifies first.

Q8 Will I receive a notification about the cashback allocation balance?
A8 No notifications will be sent after weekly cashback allocation has been fully claimed.

Q9 Where can I get more information?
A9 For more information, please visit:
https://www.touchngo.com.my