TNG eWallet Visa Card Travel Cashback Campaign 3.0
Frequently Asked Questions
1. What is the campaign duration of the TNG eWallet Visa Card Travel Cashback Campaign 3.0?
The TNG eWallet Visa Card Travel Cashback Campaign campaign runs from 15 October 2025 to 31 December 2026.
2. What are the Campaign Rewards:
Cashback Rewards:
| Card Type | Cashback Tier | Cashback Percentage | Eligibility Criteria | Example |
| TNG eWallet Visa Travel Card | Tier 1 | 0.5% | Earn 0.5% cashback on your entire transaction amount when you spend RM 2.00 or more in a single purchase | A transaction of RM120 made, will be rewarded with RM0.60 Cashback
(Tier 1 – 0.5% = 0.5% x RM120 = RM0.60 Total Cashback) |
| Tier 2 | 1.0% | Earn 1.0% cashback on your entire transaction amount when you spend RM 150.00 or more in a single purchase | A transaction of RM200 made, will be rewarded with RM3.00 Cashback
(Tier 1 – 0.5% + Tier 2 – 1.0% = 1.5% x RM200 = RM3.00 Total Cashback) |
|
| Tier 3 | 1.5% | Earn 1.5% cashback on your entire transaction amount when you spend RM 300.00 or more in a single purchase | A transaction of RM320 made, will be rewarded with RM9.60 Cashback
(Tier 1 – 0.5% + Tier 2 – 1.0% + Tier 3 – 1.5% = 3% x RM320 = RM9.60 Total Cashback) |
Visa Travel Card ATM Benefits:
| Card type | Reward | ATM Fee |
| TNG eWallet
Visa Travel Card |
Free 1 international ATM withdrawal
(per month) |
RM10 |
3. Who is eligible for the TNG eWallet Visa Card Travel Cashback campaign?
Campaign is open to all TNG eWallet Visa Travel cardholders that meet the following conditions (“Eligible Spend”):
- Applicable to users who have registered their TNG eWallet with a valid registered mobile number and successfully activated their TNG eWallet Visa Travel Card.
- Perform an overseas and in-store transaction using your TNG eWallet Visa Travel Card by presenting it physically at merchant locations outside of Malaysia.
- Transactions made must be successfully processed and not voided or reversed.
- Transactions made at the following merchant category codes are excluded as an Eligible Spend:
| Merchant Category Codes | Details |
| 3024 | Pakistan Air |
| 4011 | Railroads |
| 4111 | Local and Suburban Commuter Passenger Transportation, Including Ferries |
| 4112 | Passenger Railways |
| 4121 | Taxicabs and Limousines |
| 4131 | Bus Lines |
| 4214 | Motor Freight Carriers and Trucking – Local and Long Distance, Moving and Storage Companies, and Local Delivery Services |
| 4215 | Courier Services – Air and Ground, and Freight Forwarders |
| 4225 | Public Warehousing and Storage – Farm Products, Refrigerated Goods, Household Goods, and Storage |
| 4789 | Transportation Services |
| 5511 | Car and Truck Dealers (New and Used) Sales, Service, Repairs, Parts, and Leasing |
| 5169 | Petroleum and Petroleum Products |
| 5542 | Automated Fuel Dispensers |
| 6010 | Financial Institutions – Manual Cash Disbursements |
| 6011 | Cash withdrawal transactions |
| 6012 | E-wallet top-up transactions |
| 6051 | Quasi cash merchant transactions (e.g. cryptocurrency, foreign currency, money order) |
| 6211 | Security Brokers/Dealers |
| 6300 | Payment of insurances and/ or takaful |
| 6540 | Account funding & reloads |
| 6540 | Non-Financial Institutions – Stored Value Card Purchase/Load |
| 8398 | Payment to charity and/ or social services organisations |
| 8641 | Civic, Social, and Fraternal Associations |
| 8661 | Religious Organizations |
| 8675 | Automobile Associations |
| 9211 | Courts Costs (including alimony and child support) |
| 9222 | Fines |
| 9223 | Bail and Bond Payments |
| 9311 | Tax Payments |
| 9399 | Government Services |
| 9402 | Postal Services (Government Only) |
| 9405 | Intra-Government Purchases (Government Only) |
| 9406 | Gambling, betting and gaming related transactions |
4. How will the cashback be credited?
The cashback will be credited to your eWallet account after each completed Eligible Spend. In the event Eligible Spends are refunded, cancelled, voided, or reversed, TNGD reserves the right to deduct the Campaign Cashback that has been credited to TNG eWallet Visa cardholders without prior notice.
5. Who should I contact for assistance?
For any inquiries or assistance, you can reach out to us via our live chat from your TNG eWallet (go to your Profile page and scroll down to “Chat with Us”) between 7am and 10pm daily, including public holidays, or by writing to us, here.