TNG eWallet Visa Card Saudi Arabia 2% Cashback Campaign

Frequently Asked Questions

1. What is the campaign duration of the TNG eWallet Visa Card Saudi Arabia 2% Cashback Campaign?

The TNG eWallet Visa Card Saudi Arabia 2% Cashback Campaign runs from 15 September 2025 to 31 December 2026.

2. What are the Campaign Rewards:
Cashback Campaign:

Card Type	Eligibility Criteria	Total Cashback Capping	Example
TNG eWallet Visa Card	Earn 2% cashback on your entire transaction amount when you spend RM350.00 or more in a single purchase.	Total cashback amount per transaction is capped at RM10.00.	A transaction of RM400 made, will be rewarded with RM8.00 Cashback.

3. Who is eligible for the TNG eWallet Visa Card Saudi Arabia 2% Cashback Campaign?

Campaign is open to all TNG eWallet Visa cardholders that meet the following conditions (“Eligible Spend”):

Applicable to users who have registered their TNG eWallet with a valid registered mobile number and successfully activated their TNG eWallet Visa Card.
Perform an overseas in-store transaction using your TNG eWallet Visa Card by presenting it physically at any merchant in Saudi Arabia.
Ensure that the transactions made must be successfully processed and not voided or reversed.
Ensure that the transactions must not fall under the following excluded merchant category codes:

Merchant Category Codes	Details
3024	Pakistan Air
4011	Railroads
4111	Local and Suburban Commuter Passenger Transportation, Including Ferries
4112	Passenger Railways
4121	Taxicabs and Limousines
4131	Bus Lines
4214	Motor Freight Carriers and Trucking – Local and Long Distance, Moving and Storage Companies, and Local Delivery Services
4215	Courier Services – Air and Ground, and Freight Forwarders
4225	Public Warehousing and Storage – Farm Products, Refrigerated Goods, Household Goods, and Storage
4789	Transportation Services
5511	Car and Truck Dealers (New and Used) Sales, Service, Repairs, Parts, and Leasing
5169	Petroleum and Petroleum Products
5542	Automated Fuel Dispensers
6010	Financial Institutions – Manual Cash Disbursements
6011	Cash withdrawal transactions
6012	E-wallet top-up transactions
6051	Quasi cash merchant transactions (e.g. cryptocurrency, foreign currency, money order)
6211	Security Brokers/Dealers
6300	Payment of insurances and/ or takaful
6540	Account funding & reloads
6540	Non-Financial Institutions – Stored Value Card Purchase/Load
8398	Payment to charity and/ or social services organisations
8641	Civic, Social, and Fraternal Associations
8661	Religious Organizations
8675	Automobile Associations
9211	Courts Costs (including alimony and child support)
9222	Fines
9223	Bail and Bond Payments
9311	Tax Payments
9399	Government Services
9402	Postal Services (Government Only)
9405	Intra-Government Purchases (Government Only)
9406	Gambling, betting and gaming related transactions

4. How will the cashback be credited?

The cashback will be credited to your eWallet account after each completed Eligible Spend. In the event Eligible Spends are refunded, cancelled, voided, or reversed, TNGD reserves the right to deduct the Campaign Cashback that has been credited to TNG eWallet Visa cardholders without prior notice.

5. Who should I contact for assistance?

For any inquiries or assistance, you can reach out to us via our live chat from your TNG eWallet (go to your Profile page and scroll down to “Chat with Us”) between 7am and 10pm daily, including public holidays, or by writing to us, here.