Search and Win Contest (FAQ)

Frequently Asked Questions

(Updated 5 August 2026)

Search and Win Contest – FAQ

  1. What is the Search and Win Contest?

Search and Win Contest is a campaign where you can search for special keywords in the TNG eWallet app for a chance to win TNG eWallet credits and exciting prizes. Keyword clues will be shared on TNG Digital’s official social media channels, including Facebook, Instagram, TikTok and Xiaohongshu (XHS), throughout the campaign.

  1. Who can participate?

The campaign is open to active users with a valid and verified TNG eWallet account. TNGD reserves the right to exclude users whose accounts are suspended, flagged, or otherwise not in good standing. Employees of TNGD or related entities shall not be eligible to participate in the campaign.

  1. When is the campaign period?

The campaign runs from 23 July 2026 until 12 August 2026.

  1. What are the available prizes?

There are two types of prizes available during the campaign:

  • Standard Keyword Rewards: May include TNG eWallet direct credits, GOrewards vouchers, thematic wallpapers, and/or Universal Cashback vouchers.
  • Legendary Drop: Special prizes featured throughout the campaign, which may include Mobile Legends: Bang Bang Points, and/or other merchandise or digital items. Users who find a Legendary keyword will receive a lucky draw entry for the corresponding prize.
  1. How do I participate?

Open the TNG eWallet app, enter the campaign keyword into the search bar, and tap search.

  • If you’ve entered a correct Standard Keyword, you’ll see a rewards link. Tap the link to claim your Standard Keyword Reward.
  • If you’ve entered a correct Legendary Drop keyword, you’ll receive one (1) Lucky Draw entry for the corresponding Legendary Drop prize.
  • If the keyword is incorrect, you won’t receive a redemption link or Lucky Draw entry, but you’re welcome to try again.
  1. Where can I find the keyword clues?

Keyword clues will be shared on TNG eWallet’s official social media channels, in-app messages, emails and other promotional materials throughout the campaign period.

  1. How often are keywords refreshed?

New keywords will be introduced on the following Thursdays. Each refresh comes with its own set of keywords and reward pool.

Refresh dates:

  • 23 July 2026
  • 30 July 2026
  • 6 August 2026
  1. How many times can I win per refresh?

You can search as many times as you’d like during the campaign. However, you can only redeem one Standard Keyword Reward per correct standard keyword, per refresh. Legendary Drops are separate and are not affected by this limit; you may gain one Lucky Draw entry per refresh.

  1. How are rewards awarded?

Standard Rewards are awarded on a first-come, first-served basis while rewards are available for each refresh period. For Legendary Drop prizes, winner(s) will be selected via a Lucky Draw at the end of the applicable refresh period.

  1. What happens if a reward pool runs out?

If all available rewards for a refresh period have been claimed, no further rewards will be awarded for that refresh period. Users can try again when the next keyword refresh begins.

  1. What happens if I hit a legendary keyword?

If you successfully find a Legendary Drop keyword during the applicable refresh period, you will receive one (1) entry into the Lucky Draw for the corresponding Legendary Drop prize.

  1. How will I know if I won a legendary prize?

Lucky Draw winner(s) will receive a notification in their TNG eWallet app and email with details on how to claim their prize. Winners may also be contacted if additional information is required.

  1. When will I receive my reward?

For Standard Rewards, your TNG eWallet account balance should reflect the credited amount immediately upon successful redemption via the link.

For Legendary Drop prizes, please follow the instructions in your winner notification. Full redemption details (including any required confirmation dates, appointment procedures, and prize-specific terms) will be available on the applicable voucher or reward-details page in the TNG eWallet app.

  1. Can I exchange or transfer my reward?

No. Campaign prizes are non-transferable and cannot be exchanged or converted into cash.