Nepal Festive Remittance Campaign 2026

Frequently Asked Questions

1. What is the Nepal Festive Remittance Campaign 2026?
The Nepal Festive Remittance Campaign rewards eligible new TNG Remittance users who send money to Nepal during selected festive Campaign Periods.
Eligible users can:

a. stand a chance to win a RM200 Weekly Cash Prize; and
b. compete for a 12-Month Free Service Charge Reward by becoming the new user with the highest cumulative successful remittance amount during the relevant Campaign Period.

2. When are the Campaign Periods?
The Campaign consists of three periods:

a. Campaign I: 16 August 2026 – 15 September 2026
b. Campaign II: 1 October 2026 – 30 November 2026
c. Campaign III: 1 December 2026 – 31 December 2026

These periods correspond with the Nepalese festive campaigns proposed with eSewa Money Transfer.

3. Who is eligible to participate?
You are eligible if you:

a. are a verified TNG Remittance user;
b. have not successfully completed any remittance transaction via TNG Remittance before the start of the relevant Campaign Period; and
c. successfully complete your first remittance transaction to Nepal during the relevant Campaign Period.

4. Do I need to register for the Campaign?
No.
There is no separate registration required. Eligible users will automatically participate based on their successful TNG Remittance transactions to Nepal.

RM200 Weekly Cash Prize

5. What is the RM200 Weekly Cash Prize?
Eligible new TNG Remittance users who successfully send money to Nepal will stand a chance to win RM200 cash every week during the applicable Campaign Period.
One (1) winner will be selected for each weekly draw period.

6. How do I qualify for the weekly lucky draw?
Complete your first successful remittance transaction to Nepal during the relevant Campaign Period.
You will automatically qualify for the applicable weekly lucky draw.

7. How many lucky draw entries can I earn?
Each successful remittance transaction to Nepal during the applicable weekly draw period earns you one (1) lucky draw entry.
For example:

a. 1 successful transaction = 1 entry
b. 3 successful transactions = 3 entries
c. 5 successful transactions = 5 entries

The more successful transactions you complete during the weekly draw period, the more chances you have to win.

8. How many RM200 winners will there be?
There will be:

4 weekly winners during Campaign I, with 6 September 2026 to 15 September 2026 treated as one weekly draw period;
8 weekly winners during Campaign II, with 1 October 2026 to 10 October 2026 and 22 November 2026 to 30 November 2026 each treated as one weekly draw period; and
4 weekly winners during Campaign III, with 22 December 2026 to 31 December 2026 treated as one weekly draw period.

This means there will be up to 16 RM200 Weekly Cash Prize winners throughout the Campaign.

9. How are the weekly winners selected?

One winner will be selected through a lucky draw which may be conducted by TNGDR or eSewa Money Transfer from all eligible entries recorded during each applicable weekly draw period.

10. When will I receive my RM200 cash prize if I win?
The RM200 cash prize will be credited directly into your registered TNG eWallet within 14 working days following the applicable weekly draw period, subject to successful verification of your eligibility.
No manual redemption is required.

11. What happens if my remittance transaction is cancelled or refunded?
Only successful remittance transactions qualify for lucky draw entries.
Transactions that are cancelled, refunded, reversed or otherwise unsuccessful will not qualify.

12-Month Free Service Charge Reward

12. What is the Reward?
Each winner will receive a promotional code that can be used for up to 12 successful remittance transactions with zero TNGDR transfer fee within a validity period of 12 months.
The eligible new user with the highest cumulative successful remittance amount to Nepal during each Campaign Period will receive the Reward.

Does this mean unlimited free transfers for 12 months?
No. The Promo Code is limited to 12 uses only. After the 12th successful transaction, normal transfer fees will apply.

Can I use the Promo Code for any transfer amount?
The Promo Code applies to eligible remittance transactions and waives the TNGDR transfer fee for each valid use, subject to standard transaction limits and the campaign terms.

13. How do I qualify for the 12-Month Free Service Charge Reward?
You must:

a. be a new TNG Remittance user;
b. complete your first successful remittance transaction to Nepal during the relevant Campaign Period; and
c. achieve the highest cumulative successful remittance amount among eligible new users during that Campaign Period.

14. How is my cumulative remittance amount calculated?
All your successful remittance transactions to Nepal during the relevant Campaign Period will be added together.
For example:

a. First successful remittance: RM500
b. Second successful remittance: RM700
c. Third successful remittance: RM800
Your cumulative successful remittance amount would be RM2,000.

15. Do only my first remittance transaction count?
No.
Your first successful remittance transaction makes you eligible for the Campaign.
After that, all subsequent successful remittance transactions to Nepal during the same Campaign Period will also count towards your cumulative remittance amount.

16. Does the number of transactions determine who wins?
No.
The Service Charge Winner is determined based on the total cumulative successful remittance amount, not simply the number of transactions.
For example, a user who makes two successful transactions totalling RM3,000 would rank higher than a user who makes five successful transactions totalling RM2,000.

17. What happens if two or more users have the same highest remittance amount?
If two (2) or more Eligible Users record the same highest cumulative successful remittance amount, the Service Charge Winner will be selected through a lucky draw among those tied users.

18. How many 12-Month Free Service Charge winners will there be?
There will be one (1) Service Charge Winner for each Campaign Period, resulting in up to three (3) winners throughout the Campaign.

19. What does “12 months free service charge” mean?
The winner will enjoy 0 TNGDR transfer fee on eligible TNG Remittance transactions for 12 months or 12 transactions.

20. Does this mean my remittance transactions are completely free for 12 months?
No.
The Reward only waives the applicable transfer fee charged by TNGDR for subsequent 12 transactions.
Foreign exchange rates, margins, third-party charges and any other applicable fees or charges may still apply.

21. When does my 12-month free service charge period start?
The 12-month period will commence from the date determined and communicated by TNGDR after your eligibility has been successfully verified.

22. Can I transfer my 12-month Reward to someone else?
No.
The Reward:

a. is linked to the winner’s registered TNG eWallet account;
b. is non-transferable;
c. is non-exchangeable; and
d. cannot be redeemed for cash or any other benefit.

23. When will the Service Charge Winners be announced?
The Service Charge Winner for each Campaign Period will be announced on the applicable campaign promotional page on the TNG Digital website within 14 days after the respective Campaign Period ends.
Please keep an eye on the campaign page for winner announcements.

24. How will the Service Charge Winner be contacted?
Following the announcement, TNGDR and/or eSewa Money Transfer may contact the selected winner for verification and Reward fulfilment.
The winner may be contacted via telephone, WhatsApp and/or email using the contact details available to the respective party.

25. What happens if the selected Service Charge Winner does not respond?
TNGDR and/or eSewa Money Transfer will make up to three (3) reasonable attempts to contact the selected winner.
If the winner cannot be contacted, fails to respond within the specified timeframe, fails verification or is otherwise found to be ineligible, TNGDR may award the Reward to the next eligible user with the next highest cumulative successful remittance amount.
If there is a tie between replacement users, a lucky draw may be conducted among the tied users.

eSewa Beneficiary Promotion

26. Are there separate rewards for my beneficiary in Nepal?
eSewa Money Transfer and/or eSewa may separately offer promotional rewards to beneficiaries in Nepal during the Campaign Periods. The eSewa proposal includes different beneficiary-side rewards for the respective Nepalese festive periods.
These rewards are separate from the RM200 Weekly Cash Prize and 12-Month Free Service Charge Reward offered by TNGDR.

27. Is TNGDR responsible for eSewa’s beneficiary-side rewards?
No.
Any beneficiary-side promotion, reward or benefit offered by eSewa Money Transfer and/or eSewa is administered separately and is subject to their own campaign terms and conditions.
Any enquiries, disputes, claims or fulfilment issues relating to such rewards should be directed to eSewa Money Transfer and/or eSewa.

29. Who should I contact if I have questions about TNGDR’s Campaign?
Please contact TNG Digital Remittance Customer Care:
Hotline: +603-5022 3888
Online Form: https://tngd.my/goremit
Our team can assist with enquiries relating to TNGDR Campaign eligibility, qualifying transactions, the RM200 Weekly Cash Prize and the 12-Month Free Service Charge Reward.