Happy 18th Campaign 2026 FAQ (June)

FREQUENTLY ASKED QUESTIONS (FAQ) 

1. What is the Happy 18th Campaign?
   1. The Happy 18th Campaign 2026 is a celebratory campaign by TNG Digital Sdn. Bhd., for Malaysians who turn 18 years old. Eligible users can complete missions and stand a chance to receive exciting rewards via the Touch ’n Go eWallet. 
   2. The Campaign runs from 1 June 2026 to 31 July 2026, both dates inclusive. 
2. Who is eligible to join this campaign?
   1. This Campaign is open to Malaysian citizens who are active and valid Touch ’n Go eWallet users and whose eighteenth (18th) birthday falls under the birthday month within the Campaign Period (“Participants”).
3. How do I claim the rewards? 
   1. Head to the Happy 18th Campaign page and tap on the “Claim Reward” button to redeem your reward.
4. Where can I find my redeemed vouchers or rewards?
   1. All redeemed vouchers (if any) can be found under the “My Rewards” section within the GOrewards landing page.
   2. The GOrewards landing page can be accessed via the TNG eWallet app homepage.
5. What happens if my transaction is cancelled or refunded?
   1. If a transaction is cancelled, reversed, or refunded:
      • Any associated cashback, voucher, discount, or benefit may be voided or reversed.
6. Can I exchange or transfer my reward? 
   1. No. Rewards are non-transferable, non-exchangeable, and cannot be converted into cash unless stated otherwise.