GOrewards Digital Wallpaper Vouchers – Frequently Asked Questions (FAQ)

Frequently Asked Questions

1. What is the GOrewards Digital Wallpaper Voucher?

The GOrewards Digital Wallpaper Voucher is a voucher redeemeable using one (1) GOrewards Points that entitles you to receive an exclusive digital wallpaper for personal use on your mobile phone.

2. How do I get my wallpaper?

Once you have redeemed the voucher, go to “My Rewards section” under GOrewards in your Touch ‘n Go eWallet, tap on the voucher and reveal the promo code, and you will be directed to a page where your wallpaper will be displayed. Tap “Download” to save it to your device.

3. What is the validity period of the voucher?

The validity period is as stated on the voucher at the time of redemption. Please ensure you utilise the voucher before it expires, as expired vouchers will not be reinstated or replaced.

4. Who is eligible for this Campaign?

All registered Touch ‘n Go eWallet users who have successfully redeemed the GOrewards Digital Wallpaper Voucher using their GOrewards points are eligible to participate.

5. Can I choose my wallpaper design?

No. The wallpaper design is randomly assigned upon utilisation of the voucher. Users are not able to select, request, or exchange their assigned wallpaper for a different design.

6. Is the wallpaper compatible with all devices?

The digital wallpaper is only compatible with mobile phones only. It is not available for tablets or desktop devices. However, the display and functionality of the wallpaper is subject to the user’s device specifications, operating system, and screen resolution.

7. When will I receive the Wallpaper?

The wallpaper will be made available for download immediately upon successful utilisation of the voucher, provided all eligibility criteria are met.

8. Who should I contact if I encounter any issues?

If you encounter any issues with your voucher or wallpaper download, please contact us at the following: