Deals that Hit Different

Frequently Asked Questions

FREQUENT ASKED QUESTIONS 

  1. What is Deals That Hit Different
    • Deals That Hit Different is a campaign organized by TNG Digital Sdn Bhd (TNGD), offering cashback rewards to selected TNG eWallet users that are aged 18 and are holders of a TNG Visa Card. Selected users must own a TNG Visa Card to be eligible for the cashback.
  2. When is the campaign period?
    • The campaign runs from 1 September 2026 to 31 December 2026.
  3. How do I participate in the Campaign?
    • To participate, simply make qualifying transactions using your TNG Visa Card during the Campaign Period. Cashback is determined by your total monthly qualifying spend — the more you spend across the month, the higher the cashback tier you unlock.
  4. Which transactions are eligible?
    • All transactions made using your TNG Visa Card at both local and international e-commerce merchants (online) and both local and international point-of-sale merchants (offline) are eligible as qualifying transactions. This includes online shopping, food delivery, subscriptions, retail purchases, dining, travel bookings, and overseas spending.
    • ATM withdrawals, fund transfers, bill payments, peer-to-peer transfers, in-app top-ups, and any non-purchase transactions are excluded from qualifying spend.
  5. How does the cashback work?
    • Cashback is calculated based on your total qualifying spend in each calendar month, across three tiers:
      • Monthly Spend Below RM200: No cashback. Keep spending to unlock rewards.
      • Monthly Spend RM200 to RM499: Cashback at 0.20% of your total qualifying spend for that month.
      • Monthly Spend RM500 and Above: Flat RM8.00 cashback bonus for that month. This replaces the 0.20% — it is not stacked.
  6. Are there any minimum spending requirements?
    • Cashback only starts when your total monthly qualifying spend reaches RM200. To unlock the RM8 flat bonus, you need to reach RM500 in qualifying spend within the calendar month.
  7. Can I use my TNG Visa Card for both online and offline purchases?
    • Yes. Eligible Users may enjoy the applicable cashback for qualifying online and offline transactions made using their TNG Visa Card — whether the merchant is local or international. 
  8. Does the cashback stack? For example, if I spend RM600, do I get 0.20% on the first RM499 plus RM8 on top?
    • No. The RM8 flat bonus in Tier 3 replaces the 0.20% cashback entirely. An Eligible User who qualifies for Tier 3 receives only the RM8 bonus, not RM8 plus 0.20% on spend.
  9. When will I receive my cashback?
    • Cashback will be credited to your TNG eWallet account within fourteen (14) working days after the end of each calendar month. For example, cashback earned in September 2026 will be credited by mid-October 2026.
  10. Is there a cap on how much cashback I can receive?

    • Yes. Each Eligible User may receive only one (1) cashback reward per calendar month, based on the tier applicable to their total qualifying spend for that month. The maximum cashback per month is the RM8.00 flat bonus. 
  11. Where can I get more information?
    • For more information, please visit the “Deals That Hit Different” promotion page in the TNG eWallet app or contact TNG Digital’s customer support channels.