Crossborder QR Beyond Malaysia Incentive Trip Campaign 2026

What is this voucher about? 

This is a discount voucher bundle for eligible staff members participating in the TNG eWallet Incentive Trip to Japan. It provides instant savings on eligible overseas Scan & Pay transactions at participating merchants in Japan using TNG eWallet. 

Who is eligible for this voucher? 

The voucher bundle is issued exclusively to eligible staff members included in the final Incentive Trip participant list confirmed by the company. It is not available to the general public. 

Where can the vouchers be used? 

The vouchers are valid only at participating merchants in Japan that accept TNG eWallet overseas Scan & Pay through the Alipay+ network, including eligible PayPay merchants. Merchant availability applies. 

What can the vouchers be applied to? 

Each voucher can be applied to one eligible in-store Scan & Pay transaction at a participating merchant in Japan, subject to the merchant’s product and service availability. 

Is a promo code required, or does anything need to be claimed first? 

No. The vouchers will be added automatically to the registered TNG eWallet account of each eligible staff member before the applicable trip wave. No promo code or manual claim is required. 

How many vouchers will each eligible staff member receive? 

Each eligible staff member will receive ten (10) RM10 discount vouchers. Each voucher requires a minimum spend of RM100 in one eligible transaction. 

Voucher Bundle	Quantity	Benefit per Voucher	Minimum Spend	Maximum Total Discount
Japan Incentive Trip Voucher Bundle	10 vouchers	RM10 off	RM100 per transaction	RM100

When will the discount be reflected? 

The RM10 discount will be applied instantly at checkout when the RM100 minimum spend is met. The amount paid after the discount will be reflected in the TNG eWallet transaction statement after a successful transaction. 

Can one voucher be split, reused, or carried forward? 

No. Each voucher is valid for one transaction only and cannot be split, reused, or carried forward once it has been applied. 

Can the vouchers be combined with other promotions? 

No. The vouchers cannot be combined with other discount vouchers, promotions, or cashback offers unless expressly stated otherwise. The vouchers are non-stackable, non-transferable, and non-refundable. 

What happens if a transaction is cancelled, reversed, or refunded? 

The discount may be forfeited, reversed, or deducted from the refund amount. Any refund will be calculated based on the amount paid after the discount, and the voucher used for the transaction will not be reissued. 

How long are the vouchers valid? 

Group 1 vouchers are valid from 18 October 2026 to 25 October 2026. Group 2 vouchers are valid from 1 November 2026 to 8 November 2026. Unused vouchers will expire automatically after the applicable validity period. 

Does prior overseas usage of TNG eWallet affect eligibility? 

No. Eligibility is based on the final staff list for the Incentive Trip and not on previous cross-border transaction history. 

Will foreign exchange rates or additional charges apply? 

Yes. Transactions are subject to the prevailing foreign exchange rate at the time of payment and any applicable merchant, service, tax, or local authority charges. The RM100 minimum spend is assessed after converting the transaction value to MYR at the prevailing rate. 

Who should eligible staff members contact for assistance? 

For voucher or trip-related assistance, contact the trip organiser or TNG eWallet Customer Care through the in-app support channel or https://tngd.my/careline-webform.