CI Insure : RM15 cashback ‘Ready’ Campaign

Frequently Asked Questions

Q1. What is this promotion?

The Campaign is open to TNG eWallet users who meet the following criteria (Eligible User):

  1. Enter the promo code : “READY” and make their first-ever purchase of CI Insure during Campaign period with annual payment; Or
  2. Enter the promo code : “READY” and make their first-ever purchase of CI Insure during Campaign period with monthly payment, and successful complete auto debit in the second month

Each Eligible User is entitled to receive cashback of RM15.

Q2. What is the duration of this promotion?

The Promotion Period is from 15th April 2026 to 14th July 2026, both dates inclusive.

Q3. How much is the cashback amount?

Each Eligible User is entitled to receive cashback of RM15.

Q4. When can I receive the cashback?  

The Cashback shall be credited to users’ respective TNG eWallet accounts as follows:

  1. For monthly payment users : by the 11th of the month following the successful deduction of the second-month premium
  2. For annual payment users : by the 11th of the month following the policy issuance

Q5. Is there a limit / capping for this campaign?

The total maximum cashback fund of this Campaign is RM3,555 that is to be given out to all Eligible Users throughout the Campaign Period based on a first come, first served basis.

Q6. Can I still get the cashback if I renew my plan through auto debit?  

No, only new purchases of CI Insure will be entitled to get the cashback reward.

Q7. I purchased CI Insure during the campaign period but forgot to enter the promo code. Am I still eligible for the cashback?

No. The promo code is required to track eligible transactions and to award the cashback.

Q8. Do I need to choose annual payment mode to get the cashback?

No, you can choose either monthly or annual payment mode for the CI Insure plan.

Q9. Who should I contact if I don’t receive the cashback by end of the campaign?

You can reach out to us via our live chat, here or by calling our careline at +603-5022 3888 between 7am and 10pm daily.