CardMatch Swipe and Win Campaign (2026)

Frequently Asked Questions (FAQ)

Q1       What does this campaign offer?

A1      Eligible users who successfully apply and get approved for an Alliance Bank Credit Card Visa (Signature, Platinum, or Infinite) via CardMatch on TNG eWallet will receive ONE (1) lucky draw entry to stand a chance to win RM200 in TNG eWallet Reload Pin.

In addition, winners who spend a minimum of RM300 on retail transactions using their approved card on or before 30 November 2026 will receive an additional RM300 TNG eWallet Reload Pin, bringing the total reward value up to RM500.

Q2    How do I participate in this campaign?

A2    To participate, you must:

a) Apply as a Principal Credit Cardholder for an Alliance Bank Visa Signature, Visa Platinum, or Visa Infinite Credit Card through CardMatch on TNG eWallet during the Campaign Period;

b) Have your credit card application approved by Alliance Bank Malaysia Berhad (ABMB) during the Campaign Period and activate the approved card by 15 November 2026; and

c) Ensure your TNG eWallet account remains active and is not dormant, suspended, cancelled, or terminated throughout the Campaign Period and until prize fulfilment is completed.

Users who fulfil all the above requirements will be considered Eligible Users and will receive one (1) lucky draw entry.

Q3     How are the Entries calculated?

A3     Each Eligible User will receive one (1) lucky draw entry only throughout the entire Campaign Period, regardless of the number of successful credit card applications submitted and approved.

Q4       What is the duration of this campaign?

A4      The campaign runs during the Campaign Period stated in the Campaign Terms and Conditions. Eligible users must fulfil all campaign requirements within the timelines specified, including card approval, card activation by 15 November 2026, and qualifying retail spend (if applicable) by 30 November 2026.

Q5     How many units of Campaign Prize(s) can I win during the Campaign Period?

A5    Each winner is entitled to receive only one (1) Campaign Prize under this campaign. If the winner meets the minimum retail spend requirement of RM300 on or before 30 November 2026, the winner will also receive the additional bonus reward as specified in the Campaign Terms and Conditions.

Q6     What are the Campaign Prize(s)?

A6     A total of sixty-four (64) winners will be selected from the pool of Eligible Users. Each winner will receive RM200 in TNG eWallet Reload Pin. Winners who make a minimum retail spend of RM300 on their approved Alliance Bank Credit Card by 30 November 2026 will receive an additional RM300 in TNG eWallet Reload Pin.

This means eligible winners have the opportunity to receive up to RM500 in TNG eWallet Reload Pins in total.

Q7     How do I reload the TNG eWallet Reload Pin?

A7      The Campaign Prize(s) will be directly credited to the Winner(s) eWallet.

Q8     How do I know if I am the Winner?

A8      Winner of the Campaign Prize(s) will be selected within Fourteen (14) working days from the end of the Campaign.

            The selected Winner(s) of the Campaign Prize(s) are required to answer ONE (1) question correctly and provide proof of identification and contact details for verification purpose when contacted by Touch ‘n Go eWallet before the redemption/fulfillment of the prize can be completed. Failure to do so would result in the cancellation of the prize(s) won by the Winner(s).

Q9       What is CardMatch?

A9        CardMatch is a feature on the Touch ‘n Go eWallet app that allows you to browse and apply for credit cards available with bank partners.

Q10   Who do I contact should I need help?

A10    You can reach out to us via a few methods:

Our live chat from your eWallet (go to your Profile page and scroll down to “Ask a Question”) between 7am and 10pm daily, including public holidays; or

Call the TNGD careline at +(603) 5022 3888 for further assistance. The operating hours are Monday to Sunday, 7.00am to 10.00pm (including public holidays)