Use eWallet confidently with face verification

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What is face verification?

Face verification uses your biometric data for a more efficient and faster way to access your eWallet and approve transactions. It is more secure than the traditional 6-digit PIN.

Why should I use face verification?

It is user-friendly and a 100% secure option when in public. You no longer have to worry about accidentally revealing your PIN as you enter it.

Fast
Safe
Convenient

The following features support face verification:

  • Log in
  • Profile
  • Payments
  • Transfer
Getting you started
1. How To Activate Face Verification Feature For Verified Accounts
1
Tap on your Profile
2
Tap on “Settings”
3
Turn on the toggle on “Use Face Verification”
4
Tap on the “Use Face Verification” button once you have read & understood the Terms & Conditions
5
And your face verification feature is now activated!
2. How To Activate Face Verification Feature For Non-Verified Accounts
1
Tap on your Profile
2
Tap on “Settings”
3
Turn on the toggle on “Use Face Verification”
4
Tap on the “Use Face Verification” button once you have read & understood the Terms & Conditions
5
Please verify this account belongs to you
6
Enter your 6-digit PIN
7
Position your face within the frame & follow the instructions to scan your face
8
And your face verification feature is now activated!
3. How To Login with Face Verification
1
Login to your Touch ‘n Go eWallet with your mobile number
2
Position your face within the frame & follow the instructions to scan your face
4. How To Make Payments via Face Verification
1
Scan barcode or QR code to pay
2
Enter amount to be paid & tap on “Confirm”
3
Position your face in front of your phone & follow the instructions to scan your face
4
And you have successfully authorised a payment via face verification!