Product Manager II, Payments

NEW

Kuala Lumpur, Malaysia

Permanent

Product & Platform Ownership
Responsible for Business Account Platform Support projects, covering merchant onboarding, KYB verification, Risk Management, and ongoing merchant lifecycle management.
Define and execute the platform roadmap, balancing growth, compliance/AML, risk, and security requirements.
Ensure scalability, reliability, and performance of the platform as TNGD Group expands.
Compliance, AML, Risk & Security
Translate compliance, AML, KYB/KYC, fraud, and risk requirements into product capabilities that ensure regulatory alignment while maintaining a seamless merchant experience.
Partner with Compliance, Risk, and Legal teams to embed controls, monitoring, rule engines, and verification steps within the platform.
Ensure platform security, data protection, auditability, and adherence to governance frameworks.
Execution
Perform product discovery, requirements, prioritisation, and delivery with Engineering, Design, Data, and Operations teams.
Produce clear, high quality PRDs and acceptance criteria; manage dependencies and risk exposure proactively.
Align stakeholders and communicate roadmap progress, trade offs, and decisions clearly.
Data Driven Decision Making
Define and track key metrics: onboarding conversion, approval rates, fraud/risk flags, operational efficiencies, merchant activity health, and platform reliability.
Use data, experimentation, and feedback loops to improve merchant journeys and platform performance.

Experience & Background
2-3+ years of product management experience, preferably in fintech, payments, merchant onboarding, or multi-sided platforms.
Experience with KYB/KYC flows, merchant/user onboarding, or compliance/AML driven products.
Proven track record of Product Execution and delivery
Domain Expertise
Experience in merchant ecosystems, risk controls, fraud management, and compliance frameworks.
Familiarity with onboarding verification processes, workflow engines, rule engines, identity verification, and security standards.
Technical fluency — able to work with engineers on APIs, integrations, system flows, and architecture constraints.
Skills & Competencies
Strong analytical skills; able to interpret data, define KPIs, and drive decisions grounded in evidence.
Excellent stakeholder management across Engineering, Compliance, AML, Legal, Business, and Operations.
High quality writing and documentation skills (PRDs, business cases, decision papers).
Strong problem solving, prioritisation, and product execution discipline.
Leadership & Behavioural Traits
Bias for action with strong ownership mentality.
Ability to operate in regulated, fast moving environments with ambiguity.
Customer first mindset with rigorous risk and compliance awareness.