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Be a Touch 'n Go eWallet partner now!
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For a faster registration, please attach the following documents:

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Interested in joining our
Micro and SMEs E-Commerce campaign?

Get a subsidy on your first sale transaction. Find out more.

Our Nations Trusted

14 million users and still counting

With so many Malaysians using Touch ‘n Go eWallet, it just makes business sense that you get onboard too. Be a part of the 250,000 merchants that are growing their businesses through Touch ‘n Go eWallet.

Verify once to enjoy more

All cross Malaysia

Nationwide reach

Widen your customer base, and reach millions of users when you partner up with us.

be our partner

We accept anyone

No matter the size or nature of your business, we welcome you.

be our partner

Security guaranteed

With an enhanced risk system in place, your transactions are safe and secure.

All cross Malaysia

Registration is free

Get started as our merchant without any cost of investment.

All cross Malaysia

Hassle-free cash management

Manage payments the smart and easy way – no more handling of cash.

All cross Malaysia

Free business starter kit

New to the e-wallet platform? Don’t worry. We’ll guide you along.

Be part of our marketplace

All cross Malaysia

Gain better visibility

We are continuously creating marketing campaigns tailored around our merchants to promote and encourage the use of Touch ‘n Go eWallet.

Obtain free publicity and increased visibility through our promotional efforts across various avenues – in-app, social media, out-of-home, traditional media etc.

All cross Malaysia

Better profit margins

We have a proven track record of increasing our merchants’ sales through targeted campaigns customised around consumer insights.

Gain better business opportunities and improved customer base through our high ROI campaigns at no cost to you.

Merchant Help Center

Introduction

Technical Matters

Merchant Sign Up

Update Company Details

Payment & Settlement

Others

Introduction

What is Touch ‘n Go eWallet?

Touch ‘n Go eWallet is an electronic wallet (e-wallet) that holds electronic money (e-money). The Touch ‘n Go eWallet allows merchants to accept cashless payment from a vast customer base. It also offers merchant a strong level of security and smarter cash management.

Merchant Sign Up

How do I sign up to be a TNGD merchant?
In order to become a TNGD merchant, you need to submit the following documents to us:
    • For company registered as Sdn. Bhd.:
      1. TNGD Merchant Registration Form;
      2. Director’s NRIC (Front & Back);
      3. Complete set of SSM – Certificate of Incorporation (previously Form 9), Particulars of Company under Section 14 (previously Form 44) and Particulars of Directors, Managers and Secretaries under Section 58 (previously Form 49).
      4. Front photo of shop/booth; and
      5. Company’s Bank Account Statement – Header with the bank account number only.

 

    • For company registered as Enterprise (Partnership or Sole Proprietor):
      1. TNGD Merchant Registration Form;
      2. Business owner NRIC (Front & Back);
      3. Complete set of SSM registration forms with valid date, address and business information
      4. Front photo of shop / booth; and
      5. Company’s Bank Account Statement – Header with the bank account number only.

 

    • For sole proprietor such as Hawkers or Pasar Malam Vendors:
      1. Merchant Registration Form;
      2. Business owner’s NRIC (Front & Back);
      3. Valid business operation licence from local authorities, e.g.: DBKL/MPS/MBPJ;
      4. Front photo of shop/booth;
      5. Owner's Bank Account Statement – Header with the bank account number only.
If you are interested to become our merchant, you may register your details here

Payment & Settlement

When will I receive my payment?

TNGD will make the payment to you on the next working day. However, it is still subjected to respective bank’s processing time.

Technical Matters

How do I activate Touch ‘n Go eWallet In-App Notification?

By default, all merchants will receive an SMS notification for successful transaction. We also have the Touch ‘n Go eWallet In-App Notification. 

If you are interested to activate the Touch ‘n Go eWallet In-App Notification, please fill up this form and the function will be activated within 3 working days.

Update Company Details

How do I update my company's name?

Please fill up the form and we will update your company's name within 3 working days.

Other Merchant Issues

What should I do if I could not find my issue in the list provided by TNGD Help Centre?

Please let us know through the form.

Successful campaigns with our partners

Let’s connect

Helpdesk
Merchant Helpdesk

03-5022 3888

Operating hours
7:00am to 10:00pm, 
Daily including Public Holidays

Connect With Merchant Helpdesk

Helpdesk

Taxi Helpdesk
019-331 8643

Operating hours
9:00am to 5:00pm, 

Monday to Friday,
excluding Public Holidays