SafeTrip Year End Travel Kaw Kaw
Frequently Asked Questions
1. What is this promotion?
This Promotion is organized by TNG Digital Sdn Bhd (“TNGD”). User who purchased SafeTrip and key in promo code HOLIDAY2025 (“Eligible User”) will be entitled for Cashback up to RM80 from the Final Gross Premium paid.
2. What is the duration of this promotion?
The Promotion Period is from 15 October 2025 to 31 December 2025, both dates inclusive.
3. How is the cashback amount calculated?
The cashback amount will be based on either one of the scenarios below:
|
Plan |
Gross Premium Amount |
Cashback Reward |
|
Domestic plan |
RM30.00 – RM70.00 |
RM7 |
|
RM70.01 – RM100.00 |
RM12 |
|
|
>RM100 |
RM18 |
|
|
International plan |
RM100.00 – RM250.00 |
RM25 |
|
RM250.01 – RM400 |
RM45 |
|
|
>RM400 |
RM80 |
The Cashback is applicable to the Final Gross Premium only. Stamp duty and SST are not inclusive for the cashback and will be charged at full value.
4. When can I receive the cashback?
The Cashback shall be credited to the users’ respective TNG eWallet accounts by the 10th of the following month after issuance of the said policy.
5. Is there a limit/ capping for this promotion?
The total maximum cashback fund of this Campaign is RM125,968 that is to be given out to all Eligible Users throughout the Campaign Period based on a first come, first served basis.
This campaign will cease when the campaign period ends or when the total maximum of Cashback fund has been reached, whenever is earlier.
6. Is there any limit of reward I can get throughout the campaign period?
No. You can enjoy the reward as long as you fulfil the campaign criteria throughout the campaign period. However, this campaign will cease when the campaign period ends or when the total maximum of Cashback fund has been reached, whenever is earlier.
7. What if I cancel my policy within the campaign period, will I still entitle for the cashback?
No. The policy must be remained active throughout the campaign period and any cancellation of policy within the campaign period will not be entitle for the cashback.
8. Who can I contact if I did not receive the cashback after last day of the following month?
You may reach out to TNG Digital by calling +603-5022 3888 (Mon-Sun 7.00am – 10.00pm) or write to us at https://tngd.my/careline-webform