CI Insure Kita Ong Kita Raya campaign 2026

Frequently Asked Questions

  1. What is this promotion?
    The Campaign is open to TNG eWallet users who enter the promo code : ONGRAYA and successfully make their first-ever purchase of CI Insure during Campaign period (“Eligible Users”). Each successful transaction entitles the Eligible User to receive cashback up to RM80 based on the plan selection.
  2. What is the duration of this promotion?
    The Promotion Period is from 1st February 2026 to 31st March 2026, both dates inclusive.
  3. How is the cashback amount calculated?
    The cashback amount will be based on the below plan selection:

    Plan

    Reward

    RM50K Coverage Plan

    RM10 cashback

    RM200K Coverage Plan

    RM10 cashback

    RM300K Coverage Plan

    RM80 cashback
  4. When can I receive the cashback?
    The Cashback shall be credited to the users’ respective TNG eWallet accounts by the 10th of the following month after issuance of the said policy.
  5. Is there a limit / capping for this campaign?
    The total maximum cashback fund of this Campaign is RM4,170 that is to be given out to all Eligible Users throughout the Campaign Period based on a first come, first served basis.
  6. Can I still get the cashback if I renew my plan through auto debit?
    No, only new purchases of CI Insure will be entitled to get the cashback reward.
  7. I purchased CI Insure during the campaign period but forgot to enter the promo code. Am I still eligible for the cashback?
    No. The promo code is required to track eligible transactions and to award the cashback.
  8. Do I need to choose annual payment mode to get the cashback?
    No, you can choose either monthly or annual payment mode for the CI Insure plan.
  9. When can I receive the cashback?
    The Cashback shall be credited to users’ respective TNG eWallet accounts by the 10th of the following month after the issuance of the said policy.
  10. Is there any limit / capping for the campaign?
    The total maximum cashback fund of this Campaign is RM4,170 that is to be given out to all Eligible Users throughout the Campaign Period based on a first come, first served basis.
  11. Who should I contact if I don’t receive the cashback by the 10th of the following month after the issuance of the policy?
    You can reach out to us via our live chat from your eWallet (go to your Profile page and scroll down to “Chat with Us”) between 7am to 10pm daily, or by writing to us, here.