Remittance Reactivation Cashback Campaign

1.What is the Remittance Reactivation Cashback Campaign?

The Remittance Reactivation Cashback Campaign rewards eligible inactive TNG Remittance users with RM2 cashback when they make a qualifying remittance transaction after being inactive for at least sixty (60) consecutive days.

2. What is the Campaign Period?

The Campaign Period is from 24 July 2026 until 31 December 2026, both dates inclusive.

3. Who is eligible for this campaign?

You are eligible if you:

• have successfully completed at least one (1) remittance transaction via TNG Remittance previously; and
• have not completed any successful remittance transaction for at least sixty (60) consecutive calendar days before making your next qualifying remittance transaction.

4. How much cashback will I receive?

Eligible users will receive RM2 cashback upon completing their qualifying remittance transaction.

5. Do I need to register for this campaign?

No, If you fulfil all the campaign eligibility requirements, the RM2 cashback will be automatically credited to your TNG eWallet.

6. Is there a minimum remittance amount required?

No. There is no minimum remittance amount required, provided the remittance transaction meets all campaign eligibility requirements.

7. When will I receive my RM2 cashback?

The RM2 cashback will be automatically credited into your TNG eWallet upon successful completion of your qualifying remittance transaction.

8. Can I receive the RM2 cashback more than once?

No, Each eligible user is entitled to receive the RM2 cashback only once throughout the Campaign Period.

9. What if my remittance transaction is cancelled or unsuccessful?

Only successful remittance transactions qualify for the campaign.

Cancelled, refunded, reversed, or unsuccessful transactions are not eligible for the cashback.

10. Is there a limit to the number of cashback rewards available?

Yes. The Campaign is limited to the first 10,000 eligible users who fulfil all campaign requirements.

The Campaign will end once all 10,000 cashback rewards have been fully redeemed or upon the expiry of the Campaign Period, whichever occurs first.

11. How is the 60-day inactivity period calculated?

The 60-day inactivity period is calculated based on your last successful remittance transaction recorded in TNGDR’s systems.

12. How do I know if I am eligible?

Eligibility is determined automatically based on your remittance transaction history maintained in TNGDR’s systems.

No manual registration is required.

13. I believe I am eligible but did not receive my cashback. Who should I contact?

If you believe you have met all the campaign requirements but have not received your cashback, please contact TNG Digital Remittance Customer Care.

You may reach us through:

• Hotline: +603-5022 3888
• Online Form: https://tngd.my/goremit.
• Our team will assist in verifying your eligibility and cashback status.